From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.0.0+) Gecko/20020531 BuildID: 20020531 The above mentioned webpage (and another not mentioned) is crashing mozilla after hitting the print button. The pages are still printed ONLY if the pages was opened in its own window. If you are viewing webpage in a tabbed window and try to print, mozilla crashes and the page is NOT printed. Reproducible: Always Steps to Reproduce: 1. Open page 2. Hit print button 3. Actual Results: Crashes mozilla Expected Results: Should print the webpage Here is an addition webpage that also crashes mozilla while trying to print: http://www.ichmt.org/me510/transparencies/Ode/Runge-Kutta/RK4.html It possible that if there are missing fonts, this is causing the crash. I do NOT have Japanese fonts installed, but I do have your Math fonts installed.
Reporter: Could you provide TalkBack incident ID? WFM 2002060208/trunk/W2K
WFM on Win 98 using 6/3 build.
I sent in a talkback report. Where do I find the incident ID? Also, I downloaded and used the nightly 6/3 and it still happens. After hitting the pring button, the message saying it was sent to printer appears and then it crashes the msv(something or other).dll file. (sorry can't remember exactly).
I am still getting this crash any time a print any page now using 1.1a (20020617). I have the following plugins installed in case that makes a difference. Javasoft 1.3.0 Javasoft 1.3.1 Javasoft 1.4.0 I have also submitted several talkback mailings. I am on the verge of leaving Netscape 4.x, but not if I can't print anything. If you need any further info, please let me know.
We need talkback ID - run "mozilla.org/bin/components/talkback.exe" manually and post the talkback ID of that crash in this bug.
Here is my latest incident ID (posted 6/18) TB7467344K Hope this helps.
you may try re-installing your printer driver.
I tried reinstalling the printer driver and no dice. I have the incident ID# for when I tested it right after re-installing the driver. TB7513852Z
I have tried to test this bug using a recent mozilla 1.2 nightly, and I failed. The following is the differenses between reporter and me * Im running windows 2000, not windows 98 * I have no plugins installed (freashly installed machine) * My printer is a HP deskjet 880c (reporters unknown) * I don't have the japanese fonts installed. (i get a mozilla warning) reporter could you please do the following: * retest with a current mozilla nightly * tells us if you have the japanese fonts installed * the make and model of the printer
forget CC. By failed to test, I mean failed to reproduce sorry for the spam
Using the 20021009 build, I am not getting this crash anymore. I am not sure if it was something I did or if was resolved in the natural process of fixing something else. It would seem that this bug has been terminated. (yeah!)
Reporter, if you could not reproduce this bug since than, please resolve it as WORKSFORME. Thanks!
This option is now working for me so I see no need to leave this bug open. Resetting tag to WORKSFORME.