Closed Bug 1484701 Opened 7 years ago Closed 7 years ago

Scan to email function in Berlin and London is not working.

Categories

(Infrastructure & Operations :: Infrastructure: Mail, task)

Product:
Infrastructure & Operations
Component:
Infrastructure: Mail
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INVALID

People

(Reporter: rvalabrega, Unassigned)

Details

Both printers in Berlin don't scan to email anymore , i was told that the SMTP server was moved. Pinter Berlin: BER3-Doppelganger 10.238.24.253 BER4-Aliceblue 10.238.25.219 Printer London: LON4-RUBBISH 10.239.24.184
Flags: needinfo?(infra)

Hi, I found this bug while researching other issues, and have copied it to ServiceNow in the Service Portal so that the appropriate team responds. It's currently listed as FB0010946 and I've instructed them to contact you directly as part of the triage and response for the problem report. Closing this bug, but if you don't receive a followup within the next day or two, please contact your local EUS desk and point them to this bug comment and they'll be able to help you further.

Status: NEW → RESOLVED
Closed: 7 years ago
Flags: needinfo?(infra)
Resolution: --- → INVALID
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