1486946 - https://afdah.to/ videos on Firefox all read "This video player is not supported on this device"

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[merot1]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0
Build ID: 20180807170231

Steps to reproduce:

Attempted to play videos on https://afdah.to after most recent Firefox update. 


Actual results:

https://afdah.to/ videos on Firefox all read "This video player is not supported on this device."




Expected results:

All videos were accessible 12 hours ago

Comment 1

[Timea Cernea [:tbabos][inactive]]

Hi merot1,

I reproduced the issue on the latest Firefox Release version 61.0.2. using an older profile to watch a video from https://afdah.to/watch-movies/67231-the-meg-2018/.  I always got an error message: "Error loading media: fragLoadError."

The workaround for this was to create a new, clean profile, after which I could watch the videos. Can you please create a new profile and check again? 

Here is how you can do that: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Thank you.

Comment 2

[Timea Cernea [:tbabos][inactive]]

Marking this as Resolved - Incomplete due to the lack of response from the reporter.
If anyone can still reproduce it on the latest versions, feel free to reopen the issue and provide more information.