From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.0rc2) Gecko/20020510 BuildID: Release candidate 3 I accidentally started Eudora (my old mail app.) whilst Mozilla was running in background. As quickly as possible I exited Eudora - tried to close it before it made itself the 'default email app.' I was too slow and when I started Mozilla Mail I was presented with the wizard for creating a new email account. There is no way to get my old email account back - with all its mail subfolder and filters! :-( Reproducible: Always Steps to Reproduce: 1.Have Eudora set as your default email application. 2.Run Mozilla (you're a new convert) with quickstart (quicklaunch maybe). 3.Configure Mozilla mail with an account. 4.Start Eudora and close it as soon as you can by clicking on the cross (X) on the title bar. 5.Start Mozilla Mail and notice that it brings up the wizard to create a new account. Actual Results: It lost my email and news accounts (with associated folders and filters) and instead brought up the wizard to create a new account. Expected Results: I expect it remember my email and news accounts. At the very least, I expect to be able to try to help it to locate my email and news accounts. I can see that the folder (directory) for my mozilla email account still exists on the filesystem. I just cannot get Mozilla Mail to use it!! I even used the wizards to create an email account of the same name, and instead of prompting me to use the old one, it instead created a new one with a suffix of '-1'. Aarghh! Have I lost all my email data forever? :-(
Evan, any news on this we don't know already? Anyway, Eudora cannot delete your Mozilla mail account and definitely not your Mozilla mail folders. Honestly. Have you shut down Mozilla correctly after creating your account? Your mails are probably somewhere like "Documents and Settings\[your windows profile name]\Application Data\Mozilla\Profiles" unless you have specified a different directory. Are you sure, you started the same Mozilla profile the next time?
Evan Toliopoulos: is this bug still an issue for you?
=> Invalid due to no response from reporter.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 15 years ago
Resolution: --- → INVALID
You need to log in before you can comment on or make changes to this bug.