1487405 - Grey screen when tapping the Tabs icon while a text area has the focus

Status: RESOLVED INCOMPLETE

(Firefox for Android Graveyard :: General, defect)

Description

[Vincent Lefevre]

User Agent: Mozilla/5.0 (Android 7.1.1; Mobile; rv:61.0) Gecko/61.0 Firefox/61.0
Build ID: 20180807170231

Steps to reproduce:

1. Start to write something on Facebook (same issue when writing in this form for this bug report).
2. Tap the Tabs icon (to get the list of tabs).


Actual results:

I get  a grey screen except the Android status bar at the top.


Expected results:

I should have got the list of tabs.

100% reproducible. Note: if I tap somewhere else first to remove the focus from the text area before tapping the Tabs icon, then I get the list of tabs as expected.

Comment 1

[Vincent Lefevre]

I actually need to tap the Tabs icon twice before getting the grey screen (the first tap gives nothing). This is with Firefox 61.0.2 on the Gemini PDA (not reflashed).

I cannot reproduce this bug with Firefox 62.0b21 on my Samsung Galaxy S7.

Comment 2

[Levente Sacal]

Was not able to reproduce in neither Beta or Nightly on Google Pixel C (Android 8.0.0)

Comment 3

[Bogdan Surd, QA [:bsurd, NI]]

@Vincent 
What kind of device and Android version do you have?
Are you able to also reproduce the issue on a fresh install of FF or after clearing the appdata?
Do you have any particular addons that might be causing this?

Comment 4

[Vincent Lefevre]

Gemini PDA, with Android 7.1.1 (the one that came with it + upgrades).

After quitting Firefox, clearing the cache & apps data, starting Firefox again, choosing https://www.google.com/ and selecting the focus in the form, I still get the same problem:
1. Tapping once on the Tab icon does nothing.
2. Tapping a second time yields a grey screen.
3. If I tap the Android Back button and tap a third time, this is OK.

I haven't installed any add-on for Firefox on this device.

Same issue with Firefox Beta (62.0b21).

Comment 5

[Bogdan Surd, QA [:bsurd, NI]]

@Vincent 
Could you get a log and attach a screenshot with the problem from your device please?

Comment 6

[Bogdan Surd, QA [:bsurd, NI]]

Closing this issue due to lack of additional information.

Comment 7

[Vincent Lefevre]

Attachment: Screenshot

Here's the screenshot. No logs are produced.

Comment 8

[Kevin Brosnan [Ex-Mozilla]]

I've seen this rarely. Never been near a computer when it happens so no logs.

Comment 9

[BMO Automation]

We have completed our launch of our new Firefox on Android. The development of the new versions use GitHub for issue tracking. If the bug report still reproduces in a current version of [Firefox on Android nightly](https://play.google.com/store/apps/details?id=org.mozilla.fenix) an issue can be reported at the [Fenix GitHub project](https://github.com/mozilla-mobile/fenix/). If you want to discuss your report please use [Mozilla's chat](https://wiki.mozilla.org/Matrix#Connect_to_Matrix) server https://chat.mozilla.org and join the [#fenix](https://chat.mozilla.org/#/room/#fenix:mozilla.org) channel.