Closed Bug 1487405 Opened 3 years ago Closed 4 months ago
Grey screen when tapping the Tabs icon while a text area has the focus
User Agent: Mozilla/5.0 (Android 7.1.1; Mobile; rv:61.0) Gecko/61.0 Firefox/61.0 Build ID: 20180807170231 Steps to reproduce: 1. Start to write something on Facebook (same issue when writing in this form for this bug report). 2. Tap the Tabs icon (to get the list of tabs). Actual results: I get a grey screen except the Android status bar at the top. Expected results: I should have got the list of tabs. 100% reproducible. Note: if I tap somewhere else first to remove the focus from the text area before tapping the Tabs icon, then I get the list of tabs as expected.
I actually need to tap the Tabs icon twice before getting the grey screen (the first tap gives nothing). This is with Firefox 61.0.2 on the Gemini PDA (not reflashed). I cannot reproduce this bug with Firefox 62.0b21 on my Samsung Galaxy S7.
Was not able to reproduce in neither Beta or Nightly on Google Pixel C (Android 8.0.0)
@Vincent What kind of device and Android version do you have? Are you able to also reproduce the issue on a fresh install of FF or after clearing the appdata? Do you have any particular addons that might be causing this?
OS: Unspecified → Android
Hardware: Unspecified → ARM
Gemini PDA, with Android 7.1.1 (the one that came with it + upgrades). After quitting Firefox, clearing the cache & apps data, starting Firefox again, choosing https://www.google.com/ and selecting the focus in the form, I still get the same problem: 1. Tapping once on the Tab icon does nothing. 2. Tapping a second time yields a grey screen. 3. If I tap the Android Back button and tap a third time, this is OK. I haven't installed any add-on for Firefox on this device. Same issue with Firefox Beta (62.0b21).
@Vincent Could you get a log and attach a screenshot with the problem from your device please?
Closing this issue due to lack of additional information.
Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → INCOMPLETE
Here's the screenshot. No logs are produced.
Status: RESOLVED → UNCONFIRMED
Resolution: INCOMPLETE → ---
I've seen this rarely. Never been near a computer when it happens so no logs.
Status: UNCONFIRMED → NEW
Ever confirmed: true
We have completed our launch of our new Firefox on Android. The development of the new versions use GitHub for issue tracking. If the bug report still reproduces in a current version of [Firefox on Android nightly](https://play.google.com/store/apps/details?id=org.mozilla.fenix) an issue can be reported at the [Fenix GitHub project](https://github.com/mozilla-mobile/fenix/). If you want to discuss your report please use [Mozilla's chat](https://wiki.mozilla.org/Matrix#Connect_to_Matrix) server https://chat.mozilla.org and join the [#fenix](https://chat.mozilla.org/#/room/#fenix:mozilla.org) channel.
Status: NEW → RESOLVED
Closed: 3 years ago → 4 months ago
Resolution: --- → INCOMPLETE
Product: Firefox for Android → Firefox for Android Graveyard
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