Closed
Bug 1488894
Opened 7 years ago
Closed 7 years ago
t-yosemite-r7-358.test.releng.mdc1.mozilla.com. is unreachable
Categories
(Infrastructure & Operations :: RelOps: Hardware, task)
Infrastructure & Operations
RelOps: Hardware
Tracking
(Not tracked)
RESOLVED
FIXED
People
(Reporter: relops-bug-generator, Unassigned)
References
Details
(Whiteboard: REQ0245717)
Reboot t-yosemite-r7-358.test.releng.mdc1.mozilla.com. 10.49.56.142
Requested by mozilla-auth0/ad|Mozilla-LDAP|riman
Relops controller action failed:
2018-09-05T19:36:28.893108 ssh_reboot -l roller -i ssh.key TimeoutExpired
2018-09-05T19:41:23.862702 snmp_reboot pdu1.rit40.ops.releng.mdc1.mozilla.com bc4 SoftTimeLimitExceeded
2018-09-05T19:41:23.871402 ipmi ipmi_reset KeyError
2018-09-05T19:41:23.873841 ipmi ipmi_cycle KeyError
2018-09-05T19:41:23.874298 ipmi_on NotImplementedError
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Comment 1•7 years ago
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opened REQ0245717 with QTS for reimage.
Assignee: server-ops-dcops → vle
Whiteboard: REQ0245717
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Comment 2•7 years ago
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back online.
[vle@nagios1.private.mdc1 ~]$ fping t-yosemite-r7-358.test.releng.mdc1.mozilla.com
t-yosemite-r7-358.test.releng.mdc1.mozilla.com is alive
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → FIXED
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Comment 3•7 years ago
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re-opening the ticket.
The machine is not available on taskcluster and it doesn't responds to ping:
Pinging t-yosemite-r7-358.test.releng.mdc1.mozilla.com [10.49.56.142] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 10.49.56.142:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Check the machines document from Service Now and it seems the warranty didn't expired.
Can you please check the machine ?
Status: RESOLVED → REOPENED
Flags: needinfo?(vle)
Resolution: FIXED → ---
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Updated•7 years ago
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Assignee: vle → server-ops-dcops
Flags: needinfo?(vle) → needinfo?(dhouse)
Assignee: server-ops-dcops → nobody
Component: DCOps → RelOps: Hardware
Flags: needinfo?(dhouse)
QA Contact: cshields
rebooted with roller
shows as taking a task in taskcluster
https://tools.taskcluster.net/provisioners/releng-hardware/worker-types/gecko-t-osx-1010/workers/mdc1/t-yosemite-r7-358
Status: REOPENED → RESOLVED
Closed: 7 years ago → 7 years ago
Resolution: --- → FIXED
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Description
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