Closed Bug 1489756 Opened 6 years ago Closed 4 years ago

Tab loading spinner is spinning forever

Categories

(Core :: Privacy: Anti-Tracking, defect, P3)

x86_64
Windows 10
defect

Tracking

()

RESOLVED INCOMPLETE
Tracking Status
firefox64 --- affected

People

(Reporter: alice0775, Unassigned)

References

(Blocks 1 open bug, )

Details

(Whiteboard: tp-needsrepro)

Attachments

(2 files)

Turn off Content Blocking from menu fixes the proble,

Steps To Reproduce:
1. Open https://www.tera-represent.com/entry/2018/06/13/161949


Actual Results:
Tab loading spinner is spinning forever.
And status tooltip shows "Transferring data from apis.coogle.com....".

Expected Results:
No such unexpected behavior.
Blocks: tp-breakage
Priority: -- → P3
Whiteboard: tp-needsrepro
I'm unable to reproduce the issue, regardless if Tracking Protection is enabled or not.

[Tested with:]
Browser / Version: Firefox Nightly 64.0a1 (2018-09-11)
Operating System: Windows 10 Pro

@Alice, could you try again on a clean profile with TP enabled?
Flags: needinfo?(alice0775)
Attached image LoadedSite.png
Attached screenshot with site loaded and no "Transferring" tool-tip displayed.
(In reply to Oana Arbuzov [:oanaarbuzov] from comment #2)
> Created attachment 9008408 [details]
> LoadedSite.png
> 
> Attached screenshot with site loaded and no "Transferring" tool-tip
> displayed.

I can still reproduce the issue on new clean profile when CB enabled.

Build Id 20180911224301
User Agent 	Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:64.0) Gecko/20100101 Firefox/64.0


STR
1. launch Nightly with new clean profile
2. Load URL and wait to finish (at this time, it may be ok to load page without problem)
3. Quit browser and re-launch
4. Load URL again
   --- the problem happens

When disabled CB, the problem does not happen.

If you cannot, it maybe region specific.
Flags: needinfo?(alice0775)
Thanks @Alice, I still can't reproduce. 

I'll ask someone else to reproduce it. @karl can you reproduce the issue from your location?
Flags: needinfo?(kdubost)
From Japan.

1. Launch Nightly 64.0a1 (2018-09-16) (64-bit) on macOS
2. Open a private window.
3. Load the URL https://www.tera-represent.com/entry/2018/06/13/161949
4. Site loaded.
5. Quit the browser
6. Restart the browser
7. Open a private window.
8. Load the URL https://www.tera-represent.com/entry/2018/06/13/161949
9. Site loaded.

Let's try something else.

1. Launch Nightly 64.0a1 (2018-09-16) (64-bit) on macOS
2. Set All detected trackers to Always
3. Go to https://www.tera-represent.com/entry/2018/06/13/161949
4. Site loaded.
5. Quit.
6. Restart the browser
7. Go to https://www.tera-represent.com/entry/2018/06/13/161949
8. Site loaded.
(added screenshot for this scenario)


so no issue for me.
Flags: needinfo?(kdubost)
Component: Protections UI → Privacy: Anti-Tracking
Product: Firefox → Core

I get a 404 error on that specific URL, so since karl was unable to reproduce the issue 2 years ago, I'm closing this as incomplete.

Status: NEW → RESOLVED
Closed: 4 years ago
Resolution: --- → INCOMPLETE
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