1491135 - [FxA Welcome][Email]: ES. FR, PT-BR, PL, RU, ID

Status: RESOLVED FIXED

(Mozilla Localizations :: Other, enhancement)

Description

[Naoko Ohno]

Hi Peiying!

The EUaDau team is looking to launch the Firefox Account Welcome Journey in six locales: ES, FR, PT-BT, RU, PL, and ID.   The locales that we are prioritizing for this project is ES, FR, and PT-BR.  

Here's the link to the spreadsheet with the copy: https://docs.google.com/spreadsheets/d/1jM7CMqAjH1fwZbMvxK0DoOyc_LBbLExY-TAa8TixDeU/edit?usp=sharing


INFO:

* The deadline for this project is 10/30.  
* # of Locales: 6 (ES, FR, PT-BR, RU, PL, and ID).  
* Schedule: 
     - 10/30: Complete localization
     - 11/5:  Begin coding the emails
     - 11/12: Proofs sent to localizers
     - Launch date of the emails TBD 

Feel free to let me or Steve know if you have any questions.  Thanks!  

Naoko

Comment 1

[Peiying Mo [:CocoMo]]

Thank you Naoko for creating the bug. I will look into this and let you know if I have questions.

Comment 2

[Peiying Mo [:CocoMo]]

I have a few questions regarding what's in the spreadsheet and what's in the mockups

* Source file: https://docs.google.com/spreadsheets/d/1jM7CMqAjH1fwZbMvxK0DoOyc_LBbLExY-TAa8TixDeU/edit#gid=947968131
* Mockup Images: https://drive.google.com/drive/folders/1rRo-WSeLjBhphR8Vgfs1vFw_xt7SOzDy

1). Footer (row 28): there are two links in the text - "preferences" and "unsubscribe". The current content doesn't highlight these two words. Do you have links associated with these words? Should these words with some kind of tags? https://drive.google.com/drive/folders/1rRo-WSeLjBhphR8Vgfs1vFw_xt7SOzDy

2). Additional copy for visual (row 59): the spreadsheet doesn't match that in the mockup: https://drive.google.com/drive/folders/1rRo-WSeLjBhphR8Vgfs1vFw_xt7SOzDy

Comment 3

[Peiying Mo [:CocoMo]]

This string doesn't appear in the spreadsheet but in the images, right under the CTA buttons:

Questions, we are here to help.

Comment 4

[Naoko Ohno]

Hi Peiying, 

Thanks for taking a look at this!  Per our slack conversation, I've made the edits to the PT-BR tab.  

Let me know if you need anything else!

Thanks,
Naoko

Comment 5

[Peiying Mo [:CocoMo]]

Thank you Naoko. 

I added a few more questions/comments in the pt-BR tab. Will wait for Michael's return to get the latest mockups. They are our reference material for the content.

Comment 6

[Peiying Mo [:CocoMo]]

@Naoko, Please comment in the bug on the decision for email #4 Privacy/Tracking topic, a feature that is replaced with Content Blocking. 

We have a few options:
1) Remove the #4 block of text, and work on other emails
2) Whenever #4 email is available, update the email journey file. 
3) Wait until #4 email is updated before localization begins.

Comment 7

[Peiying Mo [:CocoMo]]

@Naoko, we have made the decision to wait until your team finalize the copy before sharing the content with the localizers. Comment in the bug when the content is final so we can proceed.

Comment 8

[Naoko Ohno]

Hi Peiying/Flod, 

I've added the additions to email #4.  After speaking to Eric, it seems like the launch for Content Blocking is up in the air although it was originally scheduled to be launched at 63. As a precaution, we decided to localize the original content (Tracking Protection) along with the new copy for Content Blocking.  

I've uploaded all of this to the PT-BR tab in the spreadsheet.

Let me know if you have any questions!

Thanks,
Naoko

Comment 9

[Francesco Lodolo [:flod]]

Should we go ahead and expose this content for localization?

Comment 10

[Francesco Lodolo [:flod]]

I've updated the pending PR with the new content, and fixed a few other issues. 

Technically we're ready to expose the strings, but it's mostly a PM (Peiying) decision if it needs to go through community or an agency. For reference, we're talking about over 500 words of content (65 strings).

Comment 11

[Francesco Lodolo [:flod]]

Talked with Jeff, and exposed the file for localization (deadline Oct 28, to get a couple of days).
https://l10n.mozilla-community.org/langchecker/?locale=all&website=6&file=emails/2018/firefox_account_welcome_journey.lang

Translations
https://l10n.mozilla-community.org/langchecker/?website=6&file=emails/2018/firefox_account_welcome_journey.lang&action=translate

Not all locales might be able to complete it, and we could still need agency support.

Comment 12

[Francesco Lodolo [:flod]]

(In reply to Francesco Lodolo [:flod] from comment #11)
> Not all locales might be able to complete it, and we could still need agency
> support.

I suggest to use October 20 as next milestone: we should get in touch with locales that are not ready yet, to check if they still plan to localize it in the remaining time.

In lack of replies, or no availability for translation, we'll still have at least one week to get to the agency for translation.

Comment 13

[Lauren Niolet]

That sounds like a good plan, flod. If we go to an agency, we'd just need a quote to get budget approval.

Comment 14

[Francesco Lodolo [:flod]]

Redirecting to Jeff. Not sure if we can get a quote now, given that we don't know yet how many locales would be requested.

Comment 15

[Lauren Niolet]

Sure. I understand. If and when we get to the point where we think we need an agency, we can proceed to a quote.

Comment 16

[Jeff Beatty [:gueroJeff]]

Changing NI back to Pei, now that she's back from PTO.

Comment 17

[Peiying Mo [:CocoMo]]

@Lauren, here is the status: https://l10n.mozilla-community.org/langchecker/?locale=all&website=6&file=emails/2018/firefox_account_welcome_journey.lang. I will send reminder to locales that have not started yet. If needed, we can go with an agency.

Comment 18

[Peiying Mo [:CocoMo]]

Per community request, "es" will be localized by an agency. The email review/test will go through the community.

Comment 19

[Naoko Ohno]

Sounds good, thanks Peiying!

Comment 20

[Naoko Ohno]

Hi @flod , 

Can you take a look into this project?  I just checked PL and it looks like they're behind so would you mind confirming that and sending a reminder if necessary?

Thank you!
Naoko

Comment 21

[Francesco Lodolo [:flod]]

I've double checked with our Polish localizer and he plans to localize the file before deadline (set on Oct 28).

Comment 22

[Naoko Ohno]

Thank you so much for looking into this!

Comment 23

[Peiying Mo [:CocoMo]]

@Lauren and Naoko, all the languages are in. You can find the localized content here: https://pontoon.mozilla.org/es/engagement/emails/2018/firefox_account_welcome_journey.lang/?string=190989 (change the locale code to get to other languages). Please proceed to the next phase.

Comment 24

[Peiying Mo [:CocoMo]]

@Lauren, please use this list of contributors as your primary contacts for testing: https://docs.google.com/spreadsheets/d/1GEmQoNml9yWfgf_4PtwR8ms_yzpHk-7YwMcw9xCx1ZE/edit#gid=0

Comment 25

[Naoko Ohno]

Thank you so much Peiying!  I think we're good to go here.