1493676 - Make adding a custom reminder in the reminder dialog more intuitive UX

Status: RESOLVED WORKSFORME

(Calendar :: Dialogs, enhancement)

Description

[Russ Hansen]

Attachment: Custom reminder dialog on first entry.jpg

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0
Build ID: 20180830143136

Steps to reproduce:

Enter a new event into the calendar.

Immediately choose a custom reminder in the dialogue.


Actual results:

When you open the custom reminder dialogue, all reminder options are grayed out. You cannot set a custom reminder immediately.

The workaround is to set a standard reminder, save the event, and then open it back up and then choose custom reminder, and the options work.


Expected results:

Custom reminders should be functional in the initial event dialogue, and not require a save/reopen/change process.

Comment 1

[Russ Hansen]

Lightning 6.2, Windows 10 1803 x64, Gdata provider 4.4.2.

Gdata provider was disabled and then Lightning was tested. This appears to be a Lightning issue.

Comment 2

[[:MakeMyDay]]

Have you clicked the "add" button - it doesn't look disabled? Maybe it's what you expect, but you have to add a reminder first before the controls get enabled to edit the added reminder.

If nothing happens when clicking on "add" button, please open the error console, try to click the add button (in that order) and check if there are any related messages in the console.

Comment 3

[Russ Hansen]

Yes. Clicking the "add" button works. As a feature update, I think opening the custom dialogue should automatically assume you're trying to "add" a reminder when you click the drop down. IOW, if there is no reminder, when you select custom, it should automatically add a blank reminder. If there is one, then it doesn't.

This would be consistent with the other options on the drop down that do add a reminder when you select them.

Nobody is using the drop down on initial event creation to get to custom reminder and doesn't want to add a reminder.

But it works as advertised. This is now just a feature suggestion.