Open Bug 1494357 Opened 7 years ago Updated 3 years ago

content loads squished in small area at bottom of viewport

Categories

(Core :: Graphics, defect, P3)

63 Branch
ARM64
Android
defect

Tracking

()

UNCONFIRMED

People

(Reporter: hend4550, Unassigned)

Details

Attachments

(4 files)

Attached image Upsidedown1.jpg
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:62.0) Gecko/20100101 Firefox/62.0 Build ID: 20180830143136 Steps to reproduce: Opened a link in a new tab (Facebook). When it loaded incorrectly, tried to navigate to a new link (LinkedIn) to see if it would fix the problem, but the same issues persisted. This has happened to me once before as well (last week, in a different session of Firefox but on the same phone). OnePlus 3T Firefox for Android 63.0b7 Android 8.0.0 OxygenOS version 5.0.5 Kernel Version 3.18.66-perf+ OnePlus@ubuntu-209 #1 Thu Aug 16 14:51:42 CST 2018 Actual results: Page content loaded squished and upside down in a small area at the bottom of the viewport. Page could still be scrolled through. Expected results: Page should have loaded normally.
Attached image Upsidedown2.jpg
Second screenshot example
Thanks, Sam. This is pretty wild... hey botond, any idea what's going on here?
Component: General → Graphics
OS: Unspecified → Android
Product: Firefox for Android → Core
Hardware: Unspecified → ARM64
Version: Firefox 63 → 63 Branch
Flags: needinfo?(botond)
Afraid not. Sam, how often does this occur? How easy it is to recover - e.g. if you close the tab and open a new one, is it fine? Does it happen with the release version of Firefox (62) too, or only Beta (63)?
Flags: needinfo?(botond) → needinfo?(hend4550)
It hasn't occurred very often - only 3 times so far, all in the past two weeks. When things load improperly, I tend to get a blank white screen instead of this flipped upside down squished page. I also got the blank white screen when I refreshed the squished pages (I'll upload a screenshot to show you what that looks like). For context, the white screens tend to happen when I've got a lot of tabs open and I select "open link in new tab". The new tab won't load properly (i.e. all white). After that happens, any new tab I open manually and type a url into will also load all white. This happens fairly often (possibly even daily, if not several times per week for sure), and typically resolves itself if I close Firefox then reopen it. If that fails, I restart my phone which has always fixed the problem. I've explained the white screen problem because the squished screen seemed to follow the same pattern - precipitated by a "open link in tab", but then persisted after that, and once refreshed changed to a white screen. This was resolved once I restarted Firefox. I don't use release version, only Beta, so I'm not sure if it happens there too, sorry. I can use it for a bit to see if it happens there too if you'd like?
Flags: needinfo?(hend4550)
Attached image Whitescreen1.jpg
Attached image Whitescreen2.jpg
Hmm, the fact that it happens when you have a lot of tabs open might suggest an out-of-memory issue. Snorp, have you come across any previous reports of either the white screen issue described in comment 4, or the original ("squished rendering") issue?
Flags: needinfo?(snorp)
I think we have seen the white screen issue in low memory situations. Sometimes what happens is the driver runs out of address space to map the texture memory.
Flags: needinfo?(snorp)
Priority: -- → P3
Severity: normal → S3
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