Closed Bug 1494831 Opened 7 years ago Closed 7 years ago

compact lost password

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Version:
52 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INVALID

People

(Reporter: stillcruising, Unassigned)

Details

(Whiteboard: [support: password])

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0 Build ID: 20180920131237 Steps to reproduce: agreed to compress Actual results: compressed AND lost all (6) (bigpond) passwords Expected results: compress only
Thunderbird does compact, not compress. If password was lost when a compact occurred it would be an interesting correlation, because compact doesn't touch anything password related. Anything else happen in that time period? And what antivirus SW do you use?
Flags: needinfo?(stillcruising)
Summary: compress lost password → compact lost password
Anything else happen in that time period? Yes - I didn't realise but my provider (Telstra) had locked out email access. I tried to change an email password but the said it could not be done at this time for security reasons. I engaged "Chat" and got a new password. Ten minutes later, the email system worked and all my email accounts down loaded new emails. Have to change a password again but all ok now. Thanks
Flags: needinfo?(stillcruising)
Thanks for the update
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → INVALID
Whiteboard: [support: password]
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