1495297 - After the visual update, as a moderator I cannot mark an answer as solution

Status: RESOLVED WORKSFORME

(support.mozilla.org :: Questions, task)

Description

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

When I want to mark an answer as a resolution, https://support.mozilla.org/cs/questions/1233894#answer-1157328 specifically, the option is not there. As I still see some threats marked as resolved, I assume the option disappeared for modearators only, but not for the users (or maybe the link they get via e-mail works).

Comment 1

[Alice Wyman]

This was also brought up in the SUMO community discussions UI Redesign/Refresh thread.  See
https://support.mozilla.org/en-US/forums/contributors/713162?&page=2#post-74807

See also cor-el's comment in the same thread, which I've copied below:
Quote: In the support forum, there is no longer a button to undo a solution mark. 
There is no button to set the solution either (form.solution and form.unsolve)
Is this a permission problem because there haven't been changes to this code if I check GitHub.
* https://github.com/mozilla/kitsune/blob/master/kitsune/questions/jinja2/questions/includes/answer.html#L86

Comment 2

[guigs [:guigs] PST (please needinfo me!)]

I made this change last Wed to try to drive the discussion for how we can better mark solutions. I can add it back and document some of the reasoning behind the experience in the discussion thread more formally.

Comment 3

[guigs [:guigs] PST (please needinfo me!)]

The permission has been added back to the Forum Moderators group.

Comment 4

[Alice Wyman]

(In reply to guigs [:guigs] PST (please needinfo me!) from comment #3)
> The permission has been added back to the Forum Moderators group.
I can now mark and undo answers as the solution so I'll close this bug.