149610 - theaa.com - map isn't displayed - doc.layers javascript errors

Status: RESOLVED WORKSFORME

(Tech Evangelism Graveyard :: English Other, defect)

Description

[Ian Neal]

Using BuildID 2002060208 on WinXP
Steps to reproduce
1. Go to the above URL
2. Enter in a road, e.g. A46 and click on the yellow/black arrow

Actual results
No map displayed and following error in Javascript console:
Error: doc.layers has no properties
Source File: http://www.theaa.com/javascript/dynamicobjects.js
Line: 24

Expected results
Map is displayed

Comment 1

[Brant Gurganus]

I can confirm this with 2002060504 on Windows XP Home Edition.  The URL works
without having to enter a street.

Comment 2

[Ian Neal]

Contact email is [e-mail]

I have emailed them detailing the problem.

Comment 3

[Ian Neal]

Email back from AA, I'll revisit problem in a few weeks.

With reference to your previous communication.

I can confirm the problem you have encountered with our traffic news section
of our website will now be resolved in the next few weeks.

Please accept my sincere apologies for any inconvenience caused by this
matter.

If you require any further assistance in this or any other matter please do
not hesitate to Just AAsk...

I look forward to hearing from you in the near future.

Kind regards

Annette Aisbitt
Internet Support Advisor

Comment 4

[Brant Gurganus]

Ian, make sure you set milestones when you receive replies such as this so we
know when to revisit.

Comment 5

[Mitch]

Can someone change the OS/Hardware to All/All since this is not
XP or Windows specific (i see it on Solaris sparc and intel Linux).

Comment 6

[Kai Lahmann (is there, where MNG is)]

*** Bug 171861 has been marked as a duplicate of this bug. ***

Comment 7

[Pascal Chevrel:pascalc (PTO until April 26)]

New Component

Comment 8

[Bob Clary [:bc] (inactive)]

en other default owner

Comment 9

[Simon Paquet [:sipaq]]

*** Bug 216038 has been marked as a duplicate of this bug. ***

Comment 10

[Pascal Chevrel:pascalc (PTO until April 26)]

WFM