Closed Bug 149627 Opened 20 years ago Closed 20 years ago
mailto: (external reader) clicking on link crashes moz
If I install mozilla 1.0 without mail/news or I put user_pref("network.protocol-handler.external.mailto", true); in user.js, clicking on a mailto link crashes mozilla. The default mail handler is outlook 2000. I am using a talkback enabled build and entered my email address in crash dialog but I don't know how to reference it here.
It looks like this only happens on mailto links of a certain size. The link my user is clicking on is 3901 characters. This should still not cause a crash. Am attaching a mailto that causes this crash. Being able to click long mailto links was part of what convinced my users to switch over in the first place so this is important to me. Thanks for all your help, folks!
To display talkback IDs, run "talkback.exe": C:\Program Files\mozilla.org\Mozilla\components\talkback.exe
I put the suggested mailto into this testcase. I don't crash clicking it in built 2002071608 PC/Win98, but I don't get a mail window either. Nothing happens. When you view source in Mozilla, the A tag has a big blotch of whitespace at the end of the mailto content. I assume because of the length, Moz is just dropping some of the code. Reporter, if you are still having crashes in a current build, we still need the Talkback IDs. See previous comment for how to retrieve them.
Attachment #86616 - Attachment is obsolete: true
Added kw testcase.
OK, just updated to latest nightly and got a crash again talkback id TB8555156H Thanks.
This particular stack trace is not extremely helpful. Product ID MozillaTrunk Build ID 2002072204 Operating System Windows NT 5.0 build 2195 URL visited test case Trigger Reason Access violation Stack Trace 0x00610061 0x00610061
After uninstalling my previous build and installing the 1.1 beta milestone (build 2002072204), I am now crashing when I click the link in the testcase. Talkback IDs: TB8582744H and TB8582754G Marking as NEW on that basis, adding kw crash and severity->critical. As suggested in the bug description, my installation of Mozilla (both previously and currently) is without the mail/news component. Eudora 5 is my mail handler. I also tried created a new profile and got another crash, Talkback ID TB8582919E
Severity: major → critical
Status: UNCONFIRMED → NEW
Ever confirmed: true
Assignee: Matti → new-network-bugs
Component: Browser-General → Networking
QA Contact: imajes-qa → benc
+escalation to engineering.
nominated for next release. Does this happen if mailnews is on? Tha would help isolate the problem.
Summary: clicking on mailto link crashes moz → mailto: (external reader) clicking on link crashes moz
to mailnews for triage.
Component: Networking → Simple MAPI
Product: Browser → MailNews
Assignee: new-network-bugs → rdayal
QA Contact: benc → trix
This is a duplicate of bug 161357 (a particular instance of the general case). External handlers go through the windows API ShellExecute() which imposes length limits. On Win9x they're pretty short, about 460 or so characters, while on WinNT-based os's it appears to accept URLs up to around 2K in length. We're fixing the crash, but you're not ever going to get your 3900 char mailto: url to work with an external mail program (not with IE either). Internal to Mozilla we handle extremely long URLs, but unless you know that only Mozilla browsers with Mozilla mail are visiting your pages you shouldn't count on that. Taking.
Assignee: rdayal → dveditz
fix will be in 1.2 and 1.0.2
Status: NEW → RESOLVED
Closed: 20 years ago
Resolution: --- → FIXED
changing qa contact to yulian
QA Contact: trix → yulian
QA Contact: yulian → stephend
verified per verification of test case in duplicate 161357.
Status: RESOLVED → VERIFIED
You need to log in before you can comment on or make changes to this bug.