1497091 - mouse click not registered by browser-

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[nehay]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0 Safari/605.1.15

Steps to reproduce:

1. Open firefox browser.
2. enter search phrase " Software Quality" on google
3. Click on search.


Actual results:

Mouse click not getting registered on webpage. 


Expected results:

It should have displayed the search results on clicking the search button.

Comment 1

[Peter Magyari (Desktop QA)]

Hello,

I haven't been able to reproduce this issue on Mac OS 10.14 using Firefox 62.0.3(20181001155545)
and Firefox Nightly 64.0a1(20181010235834).

Could you test if the issue is reproducible in safe mode, here is a link that can help you do that:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

If the issue still occurs please try using a new profile, you can find the steps here:
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager

Thanks!

Comment 2

[Peter Magyari (Desktop QA)]

Based on lack of information from the reporter this issue will have the Status: Resolved as incomplete.
If this issue still occurs please reopen it.