1497265 - Unusable with banking sites

Status: RESOLVED DUPLICATE of bug 1277111

(SeaMonkey :: General, defect)

Description

[Renee Lingk]

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0 SeaMonkey/2.49.4

Steps to reproduce:

I try to log into Chase bank.  It will not allow the log in, and only recognizing my log in as a mobile log in without loading any of my information.  It tells me to download and go to Firefox - I really do not want to do this, as I really enjoy using Sea Monkey.  This happens with quite a few of the secured banking sites. 


Actual results:

It does not load the information, and mentions this is a mobile log in.  


Expected results:

It should load the information properly.  Please keep in mind, this is for quite a few financial institutions that I access for business purposes.

Comment 1

[bblack]

Maybe SeaMonkey will be considered deprecated in this release.

You could try this version:
http://www.wg9s.com/comm-253/seamonkey-2.53.en-US.win64.installer.exe

This is an unofficial beta version, but I've been using it for a long time without any problems.

Comment 2

[u596491]

I had that problem some time ago with Chase; I handled it by changing general.useragent.override to "Mozilla/5.0 (Windows NT 6.3; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0"

Comment 3

[bblack]

This is a problem you have to discuss with the bank.

Chase bank rejects every version of SeaMonkey.
If the User Agent string contains SeaMonkey, the bank issues the wrong message.

User Agent: "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:30.0) Gecko/20100101 Firefox/45.0" works (>44).
User Agent: "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:30.0) Gecko/20100101 Firefox/44.0" don't works (<45).

This combination works:
general.useragent.override = Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:30.0) Gecko/20100101 Firefox/45.0
calendar.useragent.extra = SeaMonkey/2.53 Lightning/5.8

but this combination does not work:
general.useragent.override = Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:30.0) Gecko/20100101 Firefox/45.0 SeaMonkey/2.53
calendar.useragent.extra = Lightning/5.8

this is displayed for both combinations:
Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:30.0) Gecko/20100101 Firefox/45.0 SeaMonkey/2.53 Lightning/5.8

They do not know what they are doing at this bank.
I would not trust my money to such a bank.
This mess with the wrong evaluation of the user agent string has been around for many years at this bank.

Workaround: see bug 1277111