Closed Bug 1501362 Opened 6 years ago Closed 6 years ago

Crash in PR_Write | mozilla::net::PollableEvent::Signal with Eset and Zemana Anti-Keylogger

Categories

(External Software Affecting Firefox :: Other, defect)

x86_64
Windows
defect
Not set
critical

Tracking

(firefox63 wontfix, firefox64 unaffected, firefox65 unaffected)

RESOLVED WORKSFORME
Tracking Status
firefox63 --- wontfix
firefox64 --- unaffected
firefox65 --- unaffected

People

(Reporter: philipp, Unassigned)

References

Details

(Keywords: crash, csectype-wildptr, regression)

Crash Data

This bug was filed from the Socorro interface and is
report bp-6e15669d-953b-4889-be09-90ada0181023.
=============================================================

Top 10 frames of crashing thread:

0 nss3.dll PR_Write nsprpub/pr/src/io/priometh.c:114
1 xul.dll mozilla::net::PollableEvent::Signal netwerk/base/PollableEvent.cpp:285
2 xul.dll mozilla::net::nsSocketTransportService::SetOffline netwerk/base/nsSocketTransportService2.cpp:755
3 xul.dll mozilla::net::nsIOService::SetOffline netwerk/base/nsIOService.cpp:1064
4 xul.dll mozilla::net::nsIOService::Observe netwerk/base/nsIOService.cpp:1385
5 xul.dll nsObserverService::NotifyObservers xpcom/ds/nsObserverService.cpp:295
6 xul.dll nsXREDirProvider::DoShutdown toolkit/xre/nsXREDirProvider.cpp:1059
7 xul.dll void ScopedXPCOMStartup::~ScopedXPCOMStartup toolkit/xre/nsAppRunner.cpp:1424
8 xul.dll int XREMain::XRE_main toolkit/xre/nsAppRunner.cpp:4955
9 xul.dll XRE_main toolkit/xre/nsAppRunner.cpp:5019

=============================================================

in the early hours of the 63 rollout this startup crash signature is showing up a couple of times from 64bit versions on windows 10/8.1.

in all the reports so far thereseems to be a two-way interference of modules belonging to 2 separate security products: eset anti-virus software & zemana anti-keylogging software
We probably need steps to reproduce, here.
Crash Signature: [@ PR_Write | mozilla::net::PollableEvent::Signal] [@ PR_Write | nsFileStreamBase::Write ] [@ PR_Write | WriteVersion] → [@ PR_Write | mozilla::net::PollableEvent::Signal] [@ PR_Write | nsFileStreamBase::Write ] [@ PR_Write | WriteVersion] [@ PR_Write | ?Run@DoWriteAtomicEvent@?A0xEA66F0B4@mozilla@@UEAA?AW4nsresult@@XZ$9525e8c679b27ad82c7fae1f58ced9fa]
See Also: → 1502934
i can reproduce startup crashes by just installing & activating trial versions for those 2 products on win7 64bit:
https://www.eset.com/int/home/internet-security/
https://www.zemana.com/AntiLoggerFree
See Also: → 1502676
i think it's a build specific issue. i couldn't reproduce it in 63.0rc1, only in the final 63.0 build, also no longer in 64.0b...

so i guess we don't have to care about this issue anymore - perhaps just double-check if the crash rate is reducing after the next dot-release.
Group: core-security
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → WORKSFORME
Crash Signature: [@ PR_Write | mozilla::net::PollableEvent::Signal] [@ PR_Write | nsFileStreamBase::Write ] [@ PR_Write | WriteVersion] [@ PR_Write | ?Run@DoWriteAtomicEvent@?A0xEA66F0B4@mozilla@@UEAA?AW4nsresult@@XZ$9525e8c679b27ad82c7fae1f58ced9fa] → [@ PR_Write | mozilla::net::PollableEvent::Signal] [@ PR_Write | nsFileStreamBase::Write ] [@ PR_Write | WriteVersion] [@ PR_Write | ?Run@DoWriteAtomicEvent@?A0xEA66F0B4@mozilla@@UEAA?AW4nsresult@@XZ$9525e8c679b27ad82c7fae1f58ced9fa] [@ PR_Write | XRE…
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