Open
Bug 1502298
Opened 6 years ago
Updated 2 years ago
[Windows 7] When using Foxit to print pdf not all pages are printed and text is wrongly displayed
Categories
(External Software Affecting Firefox :: Other, defect)
Tracking
(firefox63 affected, firefox64 affected, firefox65 affected)
NEW
People
(Reporter: mberlinger, Unassigned)
Details
(Keywords: regressionwindow-wanted)
Attachments
(1 file)
713.57 KB,
image/png
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Details |
[Affected versions]: - 62.0.3 - 64.0b4 - 65.0a1 (2018-10-25) [Affected platforms]: - Windows 7x32 [Prerequisite]: - Foxit is installed. [Steps to reproduce]: 1. Launch Firefox. 2. Open pdf file (e.g. http://www.wdcs.co.uk/media/edu_resources/AllAboutDolphins_English.pdf). 3. Click on the "Print" button from pdf. 4. From printing options choose "Foxit Reader PDF Printer". 5. Click "Ok' button and observe the printed pdf file in Foxit. [Expected result]: - All pages are printed and correctly displayed. [Actual result]: - Not all pages are printed and text is wrongly displayed. [Regression range]: - I'm not sure if this is a regression, for investigating this issue I need to do manual regression. I'll try to make it when I'll have a little bit more time. [Additional notes]: - This issue is intermittent, sometimes all pages are printed but the text isn't correctly printed - In 63.0b14 where I found this issue when choosing "Print to file" option not all pages are printed - after some attempts the pdf is getting blocked, sometimes after the first try and just after refresh gets unblocked. - pdf page gets blocked if you open a new tab (or switch the tab) and after you go back to the that pdf a white page is displayed with a loading spinner. After a browser restart, the problem is no longer encountered and sometimes opening the same link in a new tab fixes the issue.
Is this still relevant or can this bug be closed?
Flags: needinfo?(maria.berlinger)
Comment 2•3 years ago
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Hello!
I tried to reproduce the issue with Foxit Reader V9.7.2 and Firefox 96.0b10 (20211228195952) on Windows 7x64 but with no luck. Tried different random PDF files using print.tab_modal.enabled
pref on true and false as well. The PDF files are printed and displayed as expected with the Foxit Reader option. I think it's safe to close this issue.
Flags: needinfo?(maria.berlinger)
Updated•2 years ago
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Severity: normal → S3
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Description
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