Closed Bug 1503255 Opened 6 years ago Closed 3 years ago

[meta] crashes in android.os.TransactionTooLargeException: at android.os.BinderProxy.transactNative(Native Method)

Categories

(Firefox for Android Graveyard :: General, defect, P2)

defect

Tracking

(firefox63 wontfix, firefox64 fixed, firefox65 fixed, firefox66 fixed)

RESOLVED INCOMPLETE
Tracking Status
firefox63 --- wontfix
firefox64 --- fixed
firefox65 --- fixed
firefox66 --- fixed

People

(Reporter: marcia, Unassigned)

References

Details

(Keywords: crash, meta, Whiteboard: --do_not_change--[priority:high])

Crash Data

After the most recent fix for Bug 1497526, we continue to have crashes in this signature. It was suggested we file a meta bug for these crashes so we can continue investigating potential causes (See Bug 1497526#c10).
Whiteboard: --do_not_change--[priority:high]
Priority: -- → P1
[Tracking Requested - why for this release]: Based on the comment below we probably want to keep on eye on this.

It appears we may have had an increase in crashes between 62 and 63. In 14 days we are showing almost 12K in crashes. Mission Control is also showing a 56% increase in main crashes -  see https://missioncontrol.telemetry.mozilla.org/#/release/android/main_crashes.
We can wait until the fix for Bug 1497526 is in the Fennec dot release to evaluate the overall health. As Pascal notes, the crash rate dropped in 64 to I will unset the 64 tracking flag for now.

On nightly 65, there are currently no comments. Here are some URLs:
* https://omni.se/
* https://upload.wikimedia.org/wikipedia/commons/thumb/0/0e/Population_map_of_Finland.svg/1200px-Population_map_of_Finland.svg.png
* https://www.smhi.se/vadret/vadret-i-sverige/meteorologens-kommentar#ws=wpt-a,proxy=wpt-a,area=15
The crash rate for 64 beta looks high to me - 185 crashes in beta 13 in the last week. So I suspect this signature will remain high in 64 release.  For 63.0.2: 72301 crashes in the last week.
Petru, can you investigate this more? It's a very high volume crash.
Flags: needinfo?(petru.lingurar)
I looked over user reports and it seems obvious that this crash appears mainly when putting the app in background.
Created bug 1513938 for having another shot at fixing this.
Flags: needinfo?(petru.lingurar)

The crash volume dropped a lot after work from bug 1513938 landed so I'm marking this fixed in 64, 65, and 66 but since it's a meta bug let's leave it open to track any remaining signatures.

Downgrading priority from P1 to P2

Priority: P1 → P2
We have completed our launch of our new Firefox on Android. The development of the new versions use GitHub for issue tracking. If the bug report still reproduces in a current version of [Firefox on Android nightly](https://play.google.com/store/apps/details?id=org.mozilla.fenix) an issue can be reported at the [Fenix GitHub project](https://github.com/mozilla-mobile/fenix/). If you want to discuss your report please use [Mozilla's chat](https://wiki.mozilla.org/Matrix#Connect_to_Matrix) server https://chat.mozilla.org and join the [#fenix](https://chat.mozilla.org/#/room/#fenix:mozilla.org) channel.
Status: NEW → RESOLVED
Closed: 3 years ago
Resolution: --- → INCOMPLETE
Product: Firefox for Android → Firefox for Android Graveyard
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