Closed Bug 150725 Opened 24 years ago Closed 23 years ago

Labels are lost after the mail is copied to the imported mail from Outlook Express

Categories

(SeaMonkey :: MailNews: Message Display, defect)

x86
Windows XP
defect
Not set
normal

Tracking

(Not tracked)

VERIFIED DUPLICATE of bug 127141

People

(Reporter: marina, Assigned: sspitzer)

Details

*** observed with 2002-06-09-1.0.0 build *** Steps to reproduce: - import mail from the Outlook express; - now you have a folder under your Locals folders called "outlook express mail" - select a message in your Inbox; - label it; - copy/move message to the Outlook express folder; //note: label is lost
I think the bug is more general (and therefore more serious) than described here. In particular, I don't think it's specific to Outlook/Outlook Express users. Using Moz 1.1b (Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.1b) Gecko/20020721), I'm seeing that labels are being lost when I move a file from one Mozilla mail folder to another. e.g. 1) receive a new incoming message in one Mozilla folder (strictly speaking, it's not the "Inbox" per se but a folder called "aaaInbox" which is a subfolder of Inbox that I automatically filter incoming mail addressed to me to) 2) label it important (red) 3) move it to another subfolder of Inbox called aaaToDo 4) open aaaToDo Expected: message is still labeled important Actual: label has disappeared Suggest renaming this bug to "labels are lost after mail is moved to another folder." Nom. mozilla1.1
Keywords: mozilla1.1
P.S. I was using Moz 1.1b on Win XP Pro.
Eric, i can see it happening only when i move mail between accounts (e.g : between POP and IMAP and vice versa) but i do not see this problem within the same account. Olga, i believe there is (or was) a bug for that. Cc'ing Laurel
See bug 127141 for the main cross-account problem. However, there are some servers which don't support storing the labels, which means they would be lost when moved among folders on that same server. Our WebMail and AOL accounts are examples of this (with commercial build). Condition(s) release noted already in beta and will be in rtm. *** This bug has been marked as a duplicate of 127141 ***
Status: NEW → RESOLVED
Closed: 23 years ago
QA Contact: olgam → laurel
Resolution: --- → DUPLICATE
To clarify, there is no bug report for the latter condition I mentioned -- server limitation, so we have no corresponding bug. And, FYI, there is also an offline label storage issue -- see bug 141606.
Status: RESOLVED → VERIFIED
Laurel, thanks for the detailed clarification.
Product: Browser → Seamonkey
You need to log in before you can comment on or make changes to this bug.