Closed Bug 1508251 Opened 6 years ago Closed 6 years ago

Crash in shutdownhang | NtUserMsgWaitForMultipleObjectsEx | combase.dll@0xa71d2

Categories

(Core :: General, defect)

Unspecified
Windows 10
defect
Not set
critical

Tracking

()

RESOLVED DUPLICATE of bug 1419108
Tracking Status
firefox63 --- wontfix
firefox64 --- wontfix
firefox65 --- fix-optional

People

(Reporter: marcia, Unassigned)

Details

(Keywords: crash, regression)

Crash Data

This bug was filed from the Socorro interface and is
report bp-8958f183-c6c2-4fdf-8198-50fcb0181118.
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Win 10 signature seen on 63.0.3 - not sure if it is a signature change: https://bit.ly/2TrB3hWhttps://bit.ly/2A3WDjC. Affects other branches, but in smallish volume.

Some accessibility stuff in the correlations, not sure if it is relevant:

(99.68% in signature vs 14.70% overall) shutdown_progress = quit-application [101.28% vs 36.26% if process_type = null]
(100.0% in signature vs 20.41% overall) moz_crash_reason = MOZ_CRASH(Shutdown hanging before starting.)
(95.79% in signature vs 17.77% overall) Module "ia2marshal.dll" = true
(95.79% in signature vs 18.18% overall) accessibility = Active
(93.05% in signature vs 16.74% overall) Module "AccessibleHandler.dll" = true
(96.21% in signature vs 23.91% overall) Module "oleacc.dll" = true
Top 10 frames of crashing thread:

Various comments mention crashing using jetpack-extension@dashlane.com, homedepot.com, Doubledown Casino on Facebook. 

0 win32u.dll NtUserMsgWaitForMultipleObjectsEx 
1 user32.dll RealMsgWaitForMultipleObjectsEx 
2 combase.dll combase.dll@0xa71d2 
3 rpcrt4.dll rpcrt4.dll@0x1b250 
4 combase.dll combase.dll@0xa69d1 
5 combase.dll combase.dll@0x586ef 
6 combase.dll combase.dll@0x217527 
7 combase.dll combase.dll@0x217527 
8 kernel32.dll GlobalReAlloc 
9  @0x160015 

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i think this is the same issue as bug 1419108 (signature has shifted due to missing windows symbols after the last windows patchday).
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → DUPLICATE
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