Misleading message "Your organization has disabled the ability to change some preferences"

RESOLVED FIXED in Firefox 68

Status

()

defect
P5
normal
RESOLVED FIXED
7 months ago
Last month

People

(Reporter: haik, Assigned: mkaply)

Tracking

63 Branch
Firefox 68
Points:
---
Dependency tree / graph

Firefox Tracking Flags

(firefox68 fixed)

Details

Attachments

(2 attachments)

Reporter

Description

7 months ago
On Firefox Release 63 US locale, on Mac OS, in about:preferences at the top of the page there is a notice stating that "Your organization has disabled the ability to change some preferences." But the machine/profile was never opted into any enterprise policy.

The message is wrong, and I think some users might find this alarming and wonder if it is an indication of malware.
Assignee

Comment 1

7 months ago
Your computer was issued to you by Mozilla and they have customized Firefox.


If you go to about:profiles, you'll see the customizations.
Reporter

Comment 2

7 months ago
Ah, sorry I misunderstood your comments on slack. This machines does have a policy. So consider the point I made about the message being alarming as invalid.
Assignee

Comment 3

7 months ago
I think we could do a little better job with the wording because bookmarks are set and prefs aren't really modified I think.

So it could probably be "might"
Flags: needinfo?(felipc)
Reporter

Updated

7 months ago
Summary: Misleading/alarming message "Your organization has disabled the ability to change some preferences" → Misleading message "Your organization has disabled the ability to change some preferences"
Some ideas:

""Your organization might have disabled the ability to change some preferences."

"Your organization has customized Firefox."

"Your organization has customized Firefox and might have disabled the ability to change some preferences."


Ideally we would mark which policies should trigger this warning or not, so I'm not sure how much we should spend trying to change this string vs. improving the overall display of the message..

And in a best case scenario we'd have something similar to webextensions that have notices near the specific preferences that are locked
Flags: needinfo?(felipc)
Priority: -- → P5
Assignee

Comment 5

Last month

Chrome uses the phrasing:

Your browser is managed by your organization.

I think this is better phrasing. We don't need to point out the locked preferences as well.

And we should link it to about:policies (see bug 1552302)

Assignee: nobody → mozilla
Status: NEW → ASSIGNED
Assignee

Updated

Last month
Blocks: 1552302

Comment 7

Last month
Pushed by mozilla@kaply.com:
https://hg.mozilla.org/integration/autoland/rev/b84060d7fa8d
Make "managed by policy" message less preference specific. r=flod

Comment 8

Last month
bugherder
Status: ASSIGNED → RESOLVED
Closed: Last month
Resolution: --- → FIXED
Target Milestone: --- → Firefox 68
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