Closed Bug 1508752 Opened 2 years ago Closed 1 year ago

Misleading message "Your organization has disabled the ability to change some preferences"

Categories

(Firefox :: Enterprise Policies, defect, P5)

63 Branch
defect

Tracking

()

RESOLVED FIXED
Firefox 68
Tracking Status
firefox68 --- fixed

People

(Reporter: haik, Assigned: mkaply)

References

Details

Attachments

(2 files)

Attached image your-organization.jpg
On Firefox Release 63 US locale, on Mac OS, in about:preferences at the top of the page there is a notice stating that "Your organization has disabled the ability to change some preferences." But the machine/profile was never opted into any enterprise policy.

The message is wrong, and I think some users might find this alarming and wonder if it is an indication of malware.
Your computer was issued to you by Mozilla and they have customized Firefox.


If you go to about:profiles, you'll see the customizations.
Ah, sorry I misunderstood your comments on slack. This machines does have a policy. So consider the point I made about the message being alarming as invalid.
I think we could do a little better job with the wording because bookmarks are set and prefs aren't really modified I think.

So it could probably be "might"
Flags: needinfo?(felipc)
Summary: Misleading/alarming message "Your organization has disabled the ability to change some preferences" → Misleading message "Your organization has disabled the ability to change some preferences"
Some ideas:

""Your organization might have disabled the ability to change some preferences."

"Your organization has customized Firefox."

"Your organization has customized Firefox and might have disabled the ability to change some preferences."


Ideally we would mark which policies should trigger this warning or not, so I'm not sure how much we should spend trying to change this string vs. improving the overall display of the message..

And in a best case scenario we'd have something similar to webextensions that have notices near the specific preferences that are locked
Flags: needinfo?(felipc)
Priority: -- → P5

Chrome uses the phrasing:

Your browser is managed by your organization.

I think this is better phrasing. We don't need to point out the locked preferences as well.

And we should link it to about:policies (see bug 1552302)

Assignee: nobody → mozilla
Status: NEW → ASSIGNED
Blocks: 1552302
Pushed by mozilla@kaply.com:
https://hg.mozilla.org/integration/autoland/rev/b84060d7fa8d
Make "managed by policy" message less preference specific. r=flod
Status: ASSIGNED → RESOLVED
Closed: 1 year ago
Resolution: --- → FIXED
Target Milestone: --- → Firefox 68
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