1510428 - update.exe minimizes fullscreen windows

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[lmatthew.666l]

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.110 Safari/537.36



Actual results:

during the game every ~ 10 minutes, it collapses. as if for a moment another window appears. after the update.exe task completes, the problem disappears.
PS: my English is bad, I used Google translators

Comment 1

[Timea Cernea [:tbabos][inactive]]

Hi lmatthew.666l,

Can you please specify which Firefox Version are you using? Are you playing a browser game? If yes, please provide a link to it.

Comment 2

[Timea Cernea [:tbabos][inactive]]

Also, given that update.exe is a windows updating process, I don't think this issue is related to Firefox.

Comment 3

[lmatthew.666l]

63.0.3 X64No, full-fledged applications and games (for example: gta, assassin's creed ...).
updater.exe which is located along the path C:\Program Files\Mozilla Firefox

Comment 4

[Timea Cernea [:tbabos][inactive]]

After further research, it seems like your computer might be infected by some kind of virus, please check out the following site and run all the recommended actions: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

 Often, viruses will be disguised as a benign EXE file (such as updater.exe) and distributed through SPAM email or malicious websites, which can then infect your computer when executed (eg. when you double-click the EXE file).

In addition, viruses can infect, replace, or corrupt existing EXE files, which can then lead to error messages when Firefox or related programs are executed.

Comment 5

[Timea Cernea [:tbabos][inactive]]

Marking this as Resolved: Incomplete due to the lack of response from the reporter.
If the issue is certainly a Firefox issue, please re-open and provide the needed information.