Closed Bug 1512340 Opened 7 years ago Closed 7 years ago

Fedora Firefox can not receive video stream: openh264 can not been activated

Categories

(Core :: WebRTC: Audio/Video, defect)

Product:
Core
Component:
WebRTC: Audio/Video
Version:
63 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INVALID

People

(Reporter: aisnote, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.110 Safari/537.36 Steps to reproduce: fedora 29, firefox63.0.3 Actual results: openh264 plugin can not activated and webex web app can not receive the video stream Expected results: should be worked normally as on Windows or Mac.
Component: Untriaged → WebRTC: Audio/Video
Product: Firefox → Core
Matthew, can you triage this?
Flags: needinfo?(kinetik)
Are you using the Firefox build provided by Fedora? That disables automatic downloads of OpenH264 - you need to install the mozilla-openh264 package from Fedora's repository instead. Instructions are available here: https://fedoraproject.org/wiki/OpenH264#Installation_from_fedora-cisco-openh264_repository
Flags: needinfo?(kinetik) → needinfo?(aisnote)
This does not make sense to customers (not us). Any Fedora user get into the OS and saw Firefox, they might have not idea about Fedora specified version of FF or general release version of FF. And we should not ask them to do the complicated installation steps.
Flags: needinfo?(aisnote)
I think you'd need to take the policy up with the Fedora team - we don't have much influence over their decision here AFAIK. I'll close this bug as I don't think there's any action to take from our side here, sorry.
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → INVALID
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