1512798 - Thunderbird closed automatically when Lightning notice calendar is displayed

Status: RESOLVED DUPLICATE of bug 1482659

(Thunderbird :: Add-Ons: General, defect)

Description

[repeli]

Hallo,
Tunderbird 60.3.3 / Lightning 6.2.3.3 Windows 7 64 Bit

When I start Thunderbird then in two seconds it will be tried to open the Lightning Termin info window. I can see it for an half second and then Thunderbird crashed and the Thunderbird-Exception window is displayed and Thunderbird closed automatically, 

Only when I deactivate Lightning (Add-On or Registry) then Thunderbird is running normally.

I have many entries in this calendar. I hope somewhere can help me.

I have try many Google comments. But nothing is working.

THanks repeli

Comment 1

[Wayne Mery (:wsmwk)]

(not security sensitive)

Comment 2

[Jorg K (CEST = GMT+2)]

You have a crash ID? See "Help > Troubleshooting Information".

Comment 3

[repeli]

Hallo,

Ican't find a crashID. I get only the Screen "Thunderbird Absturz-Melder". When I click "Details" then I get following Information:

AdapterDeviceID: 0x0e24
AdapterDriverVersion: 10.18.13.5435
AdapterSubsysID: 23241462
AdapterVendorID: 0x10de
Add-ons: %7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:6.2.3.3,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:60.3.3
AvailablePageFile: 12094349312
AvailablePhysicalMemory: 3945558016
AvailableVirtualMemory: 3485229056
BIOS_Manufacturer: American Megatrends Inc.
BlockedDllList: 
BreakpadReserveAddress: 44367872
BreakpadReserveSize: 83886080
BuildID: 20181204174145
CPUMicrocodeVersion: 0x14
ContentSandboxCapable: 1
ContentSandboxLevel: 1
CrashTime: 1544468608
Email: [e-mail]
FramePoisonBase: 0000004041080832
FramePoisonSize: 65536
InstallTime: 1544262822
ModuleSignatureInfo: {"AnVir Software":["AnvirHook8.dll"],"Apple Inc.":["mdnsNSP.dll"],"Microsoft Corporation":["ucrtbase.dll","api-ms-win-crt-utility-l1-1-0.dll","api-ms-win-crt-environment-l1-1-0.dll","api-ms-win-crt-filesystem-l1-1-0.dll","api-ms-win-crt-time-l1-1-0.dll","api-ms-win-crt-multibyte-l1-1-0.dll","WLIDNSP.DLL","api-ms-win-crt-math-l1-1-0.dll","api-ms-win-crt-locale-l1-1-0.dll","api-ms-win-crt-convert-l1-1-0.dll","api-ms-win-crt-stdio-l1-1-0.dll","api-ms-win-crt-heap-l1-1-0.dll","api-ms-win-crt-string-l1-1-0.dll","api-ms-win-core-synch-l1-2-0.dll","api-ms-win-core-file-l2-1-0.dll","api-ms-win-core-timezone-l1-1-0.dll","api-ms-win-core-file-l1-2-0.dll","api-ms-win-core-processthreads-l1-1-1.dll","api-ms-win-core-localization-l1-2-0.dll","api-ms-win-crt-runtime-l1-1-0.dll","VCRUNTIME140.dll","msvcp140.dll"],"Microsoft Windows":["rsaenh.dll","ntdll.dll"],"Mozilla Corporation":["thunderbird.exe","xul.dll","nssckbi.dll","freebl3.dll","lgpllibs.dll","nss3.dll","softokn3.dll","ldap60.dll","prldap60.dll","mozglue.dll"]}
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x0e24, AdapterSubsysID: 23241462, AdapterDriverVersion: 10.18.13.5435
FP(D10-L1100-W00001000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP+ 
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 205673
StartupCrash: 0
StartupTime: 1544468597
SystemMemoryUsePercentage: 53
TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86","buildId":"20181204174145","version":"60.3.3","vendor":null,"platformVersion":"60.3.0","xpcomAbi":"x86-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8174,"virtualMaxMB":4096,"cpu":{"count":8,"cores":4,"vendor":"GenuineIntel","family":6,"model":42,"stepping":7,"l2cacheKB":256,"l3cacheKB":8192,"speedMHz":3392,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAES"]},"os":{"name":"Windows_NT","version":"6.1","locale":"de-DE","servicePackMajor":1,"servicePackMinor":0,"windowsBuildNumber":7601,"installYear":2011},"hdd":{"profile":{"model":"Samsung SSD 850 EVO 1TB","revision":"EMT0"},"binary":{"model":"Samsung SSD 850 EVO 1TB","revision":"EMT0"},"system":{"model":"Samsung SSD 850 EVO 1TB","revision":"EMT0"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","adapters":[{"description":"NVIDIA GeForce GTX 460 ","vendorID":"0x10de","deviceID":"0x0e24","subsysID":"23241462","RAM":1024,"driver":"nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um","driverVersion":"10.18.13.5435","driverDate":"10-14-2015","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","gpuProcess":{"status":"unavailable"},"d3d11":{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.1"}}},"appleModelId":null,"isWow64":true},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"de","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.search.region":"DE"},"sandbox":{"effectiveContentProcessLevel":1},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}}
ThreadIdNameMapping: 6616:"Gecko_IOThread",5820:"Link Monitor",4516:"Socket Thread",8100:"JS Watchdog",6356:"BGReadURLs",3404:"Timer",5600:"Hang Monitor",7784:"Cache2 I/O",8024:"Cookie",1312:"GMPThread",8116:"WindowsVsyncThread",6228:"Compositor",7108:"VRListener",6224:"ImgDecoder #1",7552:"ImageIO",1380:"IPDL Background",1160:"HTML5 Parser",7248:"LoadRoots",7608:"DataStorage",712:"DataStorage",3560:"mozStorage #1",2708:"ImageBridgeChild",5332:"ImgDecoder #2",4024:"ImgDecoder #3",1332:"PlayEventSound",3912:"mozStorage #2",5940:"mozStorage #3",6516:"mozStorage #4",8064:"mozStorage #5",7508:"DOM Worker",6676:"Lazy Idle",6916:"SysProxySetting",1244:"ProxyResolution",4684:"DNS Resolver #1",6792:"DNS Resolver #2",3248:"SSL Cert #1",5888:"DataStorage",6400:"StreamTrans #46",
Throttleable: 1
TotalPageFile: 17139400704
TotalPhysicalMemory: 8570675200
TotalVirtualMemory: 4294836224
URL: 
UptimeTS: 36.39683351
Vendor: 
Version: 60.3.3
Winsock_LSP: MSAFD-Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
 MSAFD-Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
 MSAFD-Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
 MSAFD-Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
 MSAFD-Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
 MSAFD-Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
 RSVP-TCPv6-Dienstanbieter : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
 RSVP-TCP-Dienstanbieter : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
 RSVP-UDPv6-Dienstanbieter : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
 RSVP-UDP-Dienstanbieter : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a
useragent_locale: de

Diese Meldung enthält Informationen über den Status der Anwendung zum Zeitpunkt des Absturzes.

Comment 4

[Jorg K (CEST = GMT+2)]

Uff, so much clutter/SPAM that we don't need :-(

Check attachment 9025922 [details] to see what I'm looking for. Partial screenshot of "Help > Troubleshooting Information".

Comment 5

[repeli]

Ok, here the Crash ID: bp-393a6298-8571-4dd2-aacf-fba2a0181211	

I have reproduced the error for 1 Minute

Comment 6

[Jorg K (CEST = GMT+2)]

Hmm, crash in [@ memcpy | soundInitWavHdr ].