1512981 - IRC loosing track of who are owners and operators of channels

Status: RESOLVED FIXED

(Infrastructure & Operations Graveyard :: Infrastructure: IRC, task)

Description

[Armen [:armenzg]]

In the last few months I have noticed that IRC has lost track of the ownership and operators of the channels #frontend-infra and #cia.

Could you please investigate this and provide a solution?

At this point the original owner of #frontend-infra is not working for Mozilla anymore, thus, there's now no owner or ops for the channel.

Could you please register me as the original owner?

Comment 1

[Armen [:armenzg]]

@cshields: Could someone please look at this?

#frontend-infra is a quite active channel and we don't have owners or ops.

Comment 2

[Ashish Vijayaram [:ashish]]

I've made you (armenzg) the founder of #frontend-infra. I see you are already the founder of #cia. You can manage operators for both these channels. anope provides multiple ways of managing operators. It depends on what the owners choose.

I suggest the simple:

> /msg chanserv help AOP

command to manage operators. Feel free to reach out to me on IRC if you need assistance.

Comment 3

[Armen [:armenzg]]

Thank you Ashish!
This should alleviate one of the problems.

On the initial comment I mention that all ownership and operator changes I make dissapear after few days.
I have not determined when, however, I've noticed it happened at least twice.
The only setting that is kept is the founder.

Comment 4

[Ashish Vijayaram [:ashish]]

It depends on what mechanism was used to promote users to operators. Access granted via AO and ACCESS should stick, a simple /mode #channel +o nick will stick until the nick parts/quits.

Comment 5

[Armen [:armenzg]]

Is there a guide were the right way of doing it?

It's frustrating using /msg chanserv op #channel nick and not know that it's the wrong way if I expect it to work

Comment 6

[Ashish Vijayaram [:ashish]]

Anope's docs aren't very end-user friendly. The built-in help (/msg chanserv help aop) is not bad, but I've added some basic information to https://wiki.mozilla.org/IRC#Managing_channel_operators

Comment 7

[Armen [:armenzg]]

Thanks ashish for the wiki page update!
However, I don't think this should be closed yet.

If there are some commands that do not persist op/owners operations we should remove them or give meaningful replies so people go and use the right ones.

Is this possible?

Comment 8

[Ashish Vijayaram [:ashish]]

I have updated the wiki to replace all /mode with their ChanServ equivalent. This would then serve as the "right" way to do things. It's non-trivial to change the configuration for the commands. I don't want to break current workflows that use these commands as-is.

Comment 9

[Armen [:armenzg]]

Thank you @ashish!