Open Bug 1515830 Opened 5 years ago Updated 1 year ago

BSOD with only Firefox active: driver_irql_not_less_or_equal qcdxkm850.sys

Categories

(Core :: Graphics, defect, P3)

ARM64
Windows 10
defect

Tracking

()

Tracking Status
firefox66 --- affected

People

(Reporter: asa, Unassigned)

References

(Blocks 2 open bugs)

Details

(Keywords: crash, Whiteboard: [gfx-noted])

Attachments

(1 file)

Attached image 20181220_171101_001.jpg
This may not be us but I was active in Firefox when it happened and I have no other apps on the system running. Windows crashed with the Stop code: driver_irql_not_less_or_equal and the What failed: qcdxkm850.sys. 

Perhaps a contact at QC could tell us if we have to worry about this or not? Image of the blue screen attached.
Product: Firefox → Core

Looking in

c:>dir qcdxkm850.sys /b/s
c:\Windows\SoftwareDistribution\Download\35d13be788ca62f33945c86a36b089a7\unpacked\9a87a6ad-f7ee-410e-a13d-5ee59db8d2aa978e80a3-0556-4baa-9568-86bca8db3f1c\qcdxkm850.sys
c:\Windows\System32\DriverStore\FileRepository\qcdx850.inf_arm64_7bf6f445830e8994\qcdxkm850.sys
c:\Windows\System32\DriverStore\FileRepository\qcdx850.inf_arm64_917543468e7222a3\qcdxkm850.sys

it seems related to DirectX.

Component: General → Graphics
Keywords: crash
Priority: -- → P3
Whiteboard: [gfx-noted]
QA Whiteboard: qa-not-actionable
Severity: major → S2
Severity: S2 → S3
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