Closed Bug 1516924 Opened 7 years ago Closed 7 years ago

I just installed 60.4.0, and lost folders and other emails, how to uninstall?

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INVALID

People

(Reporter: runna4, Unassigned, NeedInfo)

Details

(Whiteboard: [Support])

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:64.0) Gecko/20100101 Firefox/64.0 Steps to reproduce: I went to Thunderbird > Options > Advanced > Update, and 60.4.0 began automatically updating. Actual results: The Update History shows 60.4.0 was installed successfully. Now, I have lost several folders that I'd created to keep emails of online orders. I also lost all my Sent emails from my several email addresses. Cannot see any way to uninstall this update and go back to previous 60.3.3. Expected results: Should not have lost anything!
What makes you think that anything was lost? Please provide way more information about your setup and clearer steps. Thanks!
Flags: needinfo?(runna4)
Sorry, this is a support issue. Please go to https://support.mozilla.org/en-US/products/thunderbird.
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → INVALID
Whiteboard: [Support]
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