1521322 - Tweets fail to load on Twitter desktop site: "Whoops! Something went wrong.", "Loading seems to be taking a while"

Status: RESOLVED INCOMPLETE

(Firefox for Android Graveyard :: General, defect, P3)

Description

[csheany]

User Agent: Mozilla/5.0 (Android 7.1.1; Tablet; rv:66.0) Gecko/66.0 Firefox/66.0

Steps to reproduce:

1. Open twitter.com/firefoxnightly

Actual results:

Posts don't open (Whoops! Something went wrong. Please try again!)

Posts don't load (Loading seems to be taking a while)

Elements are missing (Who to follow... )

Expected results:

The site should function properly.

Comment 1

[Levente Sacal]

Thank you for your report. I wasn't able to reproduce the issue. Did the issue occur with the Request desktop site option enabled (as suggested in the bug title) ? Could you try maybe to clear cache and cookies and retry accessing the link?

Comment 2

[csheany]

Thank you for looking into it.

Yes, this was with request desktop site enabled.

Comment 3

[Sorina Florean [:sflorean]]

(In reply to csheany from comment #2)

Thank you for looking into it.

Yes, this was with request desktop site enabled.

I wasn't able to reproduce with desktop site enabled. This is still reproducible with latest Nightly (67.0a1) for you? Do you have some extra steps? If you have time, a video will be helpful.

Comment 4

[csheany]

Attachment: 2019_01_30_10_50_24.mp4

Comment 5

[Sorina Florean [:sflorean]]

Your video and your description are a bit different and please next time, if you have time, add also a video to the bugs.
I was able to reproduce only the part with "loading seems to be taking a while", no issues in opening the posts and the elements from the page was displayed.

Comment 6

[csheany]

Would you mind elaborating on how it should have been?

Comment 7

[Sorina Florean [:sflorean]]

(In reply to csheany from comment #6)

Would you mind elaborating on how it should have been?

Sorry for not responding sooner.
My point was that I didn't see in the video that you try to open a post as you said in the description and for the elements that don't load, the same behavior is on chrome as well. I will set the bug as new for "loading seems to be taking a while" and see also what devs can do about the missing elements.

Comment 8

[Liz Henry (:lizzard)]

Can you try this on the Reference Browser or Focus? It may also affect geckoview.

Comment 9

[Chris Peterson [:cpeterson]]

Do you have any add-ons installed or Tracking Protection enabled? Does the loading problem happen only in the Twitter desktop site?

Comment 10

[csheany]

I wasn't able to reproduce with the Reference Browser.

I was beginning to think Ublock Origin was the cause but it happens with a fresh install.

The loading problem is only with the desktop site.

Comment 11

[csheany]

Are you able to successfully click "Show This Thread" on twitter.com/firefox?

Comment 12

[csheany]

Attachment: Screenshot_20190305-110003.jpg

Comment 13

[Sorina Florean [:sflorean]]

(In reply to csheany from comment #11)

Are you able to successfully click "Show This Thread" on twitter.com/firefox?

Yes, tested today on 66 Beta 13 and latest Nightly build (05/03/19) and I was able to open the thread using a tablet and desktop site enabled and disabled.

Comment 14

[Kelimutu [:kiki]]

It might be related to https://webcompat.com/issues/28072 We suspect that Twitter was doing a/b testing on new layout. Those who has the new layout activated was not be able to open some pages. Maybe that's why some people can't reproduce this.

Comment 15

[BMO Automation]

We have completed our launch of our new Firefox on Android. The development of the new versions use GitHub for issue tracking. If the bug report still reproduces in a current version of [Firefox on Android nightly](https://play.google.com/store/apps/details?id=org.mozilla.fenix) an issue can be reported at the [Fenix GitHub project](https://github.com/mozilla-mobile/fenix/). If you want to discuss your report please use [Mozilla's chat](https://wiki.mozilla.org/Matrix#Connect_to_Matrix) server https://chat.mozilla.org and join the [#fenix](https://chat.mozilla.org/#/room/#fenix:mozilla.org) channel.