152178 - RealOne conflicts with my FAX server

Status: RESOLVED INVALID

(Core Graveyard :: Plug-ins, defect)

Description

[Peter Woo]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.0.0) Gecko/20020530
BuildID:    2002053012

RealOne will hang after opening by clicking any .RAM location.  The problem can
be "solved" by stopping my FAX server (LANSUITE2002, free download from
www.software602.com).  However, Internet Explorer (6.0.2600.0000) on the same PC
can have the link works without requiring to stop the FAX server.

Initially, thought to be some port conflicts but the FAX server doesn't seem to
use any.  There are Web, SMTP and FTP ports being open but they are fine, as
long as the FAX server is stopped.


Reproducible: Always
Steps to Reproduce:
1. Install LANSUITE2002 downloaded from www.software602.com
2. Activate the FAX server.
3. Try any link pointing to a .RAM file.


Actual Results:  RealOne player starts, but then freezes.


Expected Results:  RealOne player to play according to the .RAM info. 
(Actually, try deactivating the FAX server at LANSUITE2002 admin, and RealOne
will response immediately.)

Comment 1

[Grey Hodge (jX)]

This has nthing to do with Mozilla. Contact REAL for help with this issue.

Comment 2

[Peter Woo]

I guess it has something to do with Mozilla because Internet Explorer on the 
same PC doesn't have problem.  Perhaps the way to launch helper application is 
different?  Anyway, will check with Real first and see whether they have 
further info on this.
Thks.