Closed
Bug 152206
Opened 23 years ago
Closed 22 years ago
mail/news window comes up blank, must re-install
Categories
(SeaMonkey :: MailNews: Message Display, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: pclancy9, Assigned: sspitzer)
Details
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.0.0) Gecko/20020530
BuildID: 2002053012
Occasionally (about every 20th time or so), when I bring up the Mail & Newgroups
window for the first time after booting the machine, it comes up completely
blank - i.e. no folders, nothing there (except the pane dividers). If I close
the window and try again, same thing. If I reboot and try, same thing. The only
thing I've found that fixes it is to re-install Mozilla, and then all my folders
and mail appear again as if nothing had happened.
Note: I also have Netscape 6.2 installed, and it used to be my mail app (now
Mozilla is my default mail app). Possibly this is related somehow?
Reproducible: Sometimes
Steps to Reproduce:
1. Boot machine.
2. Bring up Mozilla.
3. Click Mail & Newsgroups button at lower left.
Actual Results:
As I said, this only happens occasionally.
Comment 1•23 years ago
|
||
I am also using:
Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.0.0) Gecko/20020530
BuildID: 2002053012
I can confirm the same thing happening but with a few differences. I can solve
the problem by rebooting the machine and I do not have any Netscape versions
loaded on my machine. I agree that it only happens once in awhile and can't
figure out how to reproduce it.
A few times when this has happened, upon rebooting and launching Mozilla, the
program crashes while loading. The incident ID from Talkback is: TB8187984K.
I also load e-mail by first launching Mozilla then clicking the Mail button at
the lower left.
Reporter | ||
Comment 2•23 years ago
|
||
After further use I believe this bug only happens when "quick launch" is
enabled. I've had q.l. disabled for awhile now with no further recurrances of
the bug. I went back to using q.l. briefly and the bug happened. I also think it
has nothing to do with having Netscape installed (unless q.l. interacts with
Netscape somehow).
Comment 3•23 years ago
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||
Like I said in my previous comment, normally I would have to reboot to fix this
problem. I read the last comment about "Quicklaunch" being a potential cause.
The next time this error occured I went to the options, disabled Quicklaunch and
then tried to launch the mail program again. It came up ok with all the folders
and I hadn't even restarted Mozilla or the computer.
Comment 4•22 years ago
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||
Reporter: Is this still a problem with 1.3 or later ?
Comment 5•22 years ago
|
||
Pat Clancy, Jeff Ligon: are either of you still encountering this bug with
current builds (1.3 or 1.4a/b/rc)?
Reporter | ||
Comment 6•22 years ago
|
||
I have not had this happen using 1.3.
Comment 7•22 years ago
|
||
-> wfm (thanks !)
Status: UNCONFIRMED → RESOLVED
Closed: 22 years ago
Resolution: --- → WORKSFORME
Comment 8•22 years ago
|
||
Same here, haven't seen it for a long time, seems to be gone with current
version 1.4rc1.
Updated•20 years ago
|
Product: Browser → Seamonkey
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Description
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