Closed Bug 1522911 Opened 5 years ago Closed 5 years ago

Clicking Properties in the print dialog on Windows on ARM64 makes Firefox unresponsive to input events

Categories

(Core :: Printing: Setup, defect)

defect
Not set
normal

Tracking

()

RESOLVED INVALID

People

(Reporter: overholt, Unassigned)

References

(Blocks 1 open bug)

Details

I tried to print a page and realized I didn't have a printer already set up. So I hit "Properties" next to the "Microsoft Print To PDF" default option. I never got any system dialog or Control Panel UI show up but Firefox was unusable (presumably because the print dialog is modal). I was able to right click on the Windows task bar thing and have Firefox open a new tab, but closing Firefox via that same method didn't work. And I couldn't interact with Firefox with the mouse or keyboard at all.

I tried the STR (hitting "Properties" after choosing "Microsoft Print To PDF" from dropdown) on my x86-64 ThinkPad P50 running Win10, and I immediately got a properties dialog, for what it's worth. (So, maybe/probably ARM64-specific.)

Two questions:
Q1: Does this reproduce reliably?

Q2: Do you get the same results from Notepad? (To trigger the same UI there, you do File|Print, and then highlight Microsoft Print to PDF in the Select Printer box, and then click the "Preferences" button [which spawns the same dialog that Firefox's "Properties" button spawns, for me]

Flags: needinfo?(overholt)

(In reply to Daniel Holbert [:dholbert] from comment #1)

I tried the STR (hitting "Properties" after choosing "Microsoft Print To PDF" from dropdown) on my x86-64 ThinkPad P50 running Win10, and I immediately got a properties dialog, for what it's worth. (So, maybe/probably ARM64-specific.)

Two questions:
Q1: Does this reproduce reliably?

Yes

Q2: Do you get the same results from Notepad?

Yes :)

Flags: needinfo?(overholt)

(In reply to Andrew Overholt [:overholt] from comment #2)

Q2: Do you get the same results from Notepad?

Yes :)

OK! Sounds like not-a-Mozilla-bug, and probably not something we have the ability to fix, then (aside from hypothetically walling off users from being able to use/configure this MS PDF printer or something, if it were determined to be a serious footgun).

Probably worth reporting to Microsoft, though?

Status: NEW → RESOLVED
Closed: 5 years ago
Resolution: --- → INVALID

+NI Anthony, who I believe has the right communication channel to report this to Microsoft.

Flags: needinfo?(ajones)

(In reply to Chuck Harmston [:chuck] from comment #4)

+NI Anthony, who I believe has the right communication channel to report this to Microsoft.

I have contacted the right people at Microsoft.

Flags: needinfo?(ajones)
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