1523575 - Spell checking no longer works on any website

Status: RESOLVED INACTIVE

(Core :: Spelling checker, defect, P3)

Description

[Kris]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:64.0) Gecko/20100101 Firefox/64.0

Actual results:

No auto correction when writing an email in icloud account

Comment 1

[Liviu Seplecan]

Attachment: Screen Shot bug 1523575.png

Comment 2

[Liviu Seplecan]

hi, I've tested on a Mac OS 10.13.6 and it works without issue. You've entered on the browser at Menu->Preferences-> scroll to language option -> check the option "Check your spelling as you type"? or maybe some other option isn't checked to your side. I provide you a screenshot. Please feel free to give me some extra information's after.

Comment 3

[Kris]

the auto correction is enabled in firefox it works for instance when you google something, but it doesn't when you write an email from within the icloud account I have attached screenshots. Everything works fine in Safari so I know for sure that it an issue with Firefox browser. I have tried the usual things like clearing the history, reinstalling etc. but the problem still persists

Comment 4

[Kris]

Attachment: Screenshot 2019-02-06 at 10.36.44.png

Comment 5

[Liviu Seplecan]

can you provide me a screenshot from icloud email writing, to see the issue?

Comment 6

[Kris]

Attachment: bug.png

Comment 7

[Liviu Seplecan]

Attachment: Screen Shot bug 1523575_2.png

Comment 8

[Liviu Seplecan]

Attachment: Screen Shot bug 1523575_3.png

Comment 9

[Liviu Seplecan]

Hi, I've tested another time the issue and cannot reproduce it. Mention that the auto correction in icloud email works like that: if this feature is enabled all the words that are incorrectly spelled will be marked with red dots (as you can see in the attachment). You can check if the auto-correction is enabled by enter on Apple menu -> System Preferences -> Keyboard ->click on Text => 1st option from the right must be checked. Another simple method to check it will be to select the whole word spelled and right click => at the bottom you have the option "Check Spelling" that must be checked. Try that and let me know if you still have problem with the auto-correction

Comment 10

[Kris]

I have checked both Firefox and Settings in the System Preferences and auto-correction is enabled. It does work in forefox in google search bar as shown on the attachment. I checked hotmail account as well and it doesnt work either. Like you said it should be marked with the red dots but it doesnt. Safari's auto correct works fine in hotmail again.

Comment 11

[Liviu Seplecan]

Hi, please do the following scenario then let me know if the problem persists:
Open F|irefox-> on the search bar type "about:config"(hit enter)->then click on the button "I accept the risk!" ->on the search input type "layout.spellcheckDefault" if the value is "0" change it(the value should be "1" - is Only for Multi-Line Input Boxes and "2" for Multi And Single Line Input Boxes). Also check by typing "spellchecker"(make sure that the value of this is set to "true").

Comment 12

[Kris]

Yes the value is 1 and spellchecker true

Comment 13

[Liviu Seplecan]

Hi, due the fact that I cannot reproduce this issue I will set a component and let the dev's team to handle it. Thanks for your contribution.

Comment 14

[Matthew N. [:MattN]]

Bug 764297 is about adding the "Correct spelling automatically" feature… Firefox has never had that since we don't use native text controls.

What you see on Google.com is a feature of Google.com itself and not part of the browser.

There seems to be confusion between spell checking and automatically correcting spelling mistakes. We do have spell checking (which you sometimes have to enable from the context menu of a text field). Which of the two features is this bug about: spell checking or "correct spelling automatically"?

Comment 15

[Kris]

Neither of those functions work, also done a restart and refresh, reinstall, another possible bug just spotted also in the icloud email account . Previously you could go up or down on your emails once they were highhlighted with the arrows.Now that has stopped working as well. It does work though in the normal mail app

Comment 16

[Matthew N. [:MattN]]

Do you see the "Check Spelling" option in the context menu? Is it checked or unchecked?

What about if you test with the URL: data:text/html,<textarea>

Do you see corrections or the context menu option on that page?

Comment 17

[Kris]

just checked it , no corrections nor context menu options

Comment 18

[Kris]

Attachment: buggggg.png

Comment 19

[Matthew N. [:MattN]]

Can you open the URL about:config and filter by "spell" and let me know the name and values of any changed preferences?

Can you also attach the "Copy raw data to clipboard" from about:support to an attachment on this bug?

Thanks.

Comment 20

[Matthew N. [:MattN]]

Can you also try to run this code in the Browser Console:

Cc["@mozilla.org/content-pref/service;1"].getService(Ci.nsIContentPrefService2).getBySubdomainAndName("icloud.com", "spellcheck.lang", null, {handleResult:console.log,handleCompletion:console.log})

and copy the output here.

You will first need to enable text entry in the Browser Console by setting the preference devtools.chrome.enabled to true in about:config

Comment 21

[Kris]

Attachment: b1.png

all attached

Comment 22

[Kris]

Attachment: b2.png

Comment 23

[Kris]

Attachment: b3.png

Comment 24

[Kris]

Attachment: b4.png

Comment 25

[Matthew N. [:MattN]]

Sorry, I should be been clearer… now that you have devtools.chrome.enabled, open the Browser Console from the Main Menu => Web Developer => Browser Toolbox. Then paste

Cc["@mozilla.org/content-pref/service;1"].getService(Ci.nsIContentPrefService2).getBySubdomainAndName("icloud.com", "spellcheck.lang", null, {handleResult:console.log,handleCompletion:console.log})

in the textbox at the bottom and hit enter. You will see output appear… copy and paste that output here.

Thanks again!

Comment 26

[Kris]

done

Comment 27

[Kris]

Attachment: bb1.png

Comment 28

[Kris]

Attachment: bb2.png

Comment 29

[Matthew N. [:MattN]]

Hmm… so that shows that you don't have a language preference saved for icloud.com so you should be using the default language. You don't have a global default language in prefs either. Since you have no preference for icloud.com you should be using the default for your language pack.

Can you copy and paste the Internationalization & Localization section of the URL about:support#sandbox here? Thanks

Comment 30

[Kris]

Attachment: bb3.png

Comment 31

[Matthew N. [:MattN]]

Thanks. I'm out of ideas so I'll let the triage owner for this component triage further.

Comment 32

[Kris]

Its not only the icloud though, even when I am writing here the spellchecking is not working.Thank you and I am looking forward to hearing from the other person.

Comment 33

[Matthew N. [:MattN]]

Right, I understand that and that's why I re-summarized the bug.

Comment 34

[Kris]

one last think mate, I have mentioned it before already. It used to be possible to browse up or down between the meail on icloud account but that fucntion has stopped working as well. I dont know if those two things are connected but its odd. Any thoughts on that? Screenshot attached

Comment 35

[Kris]

Attachment: newb2.png

Comment 36

[Matthew N. [:MattN]]

You'll need to file/find a separate bug for that otherwise this bug will get too confusing.

Comment 37

[Kagami Rosylight [:saschanaz] (they/them)]

Hi reporter, does this still happen on your machine?

Comment 38

[BugBot [:suhaib / :marco/ :calixte]]

Redirect a needinfo that is pending on an inactive user to the triage owner.
:smaug, since the bug has recent activity, could you have a look please?

For more information, please visit auto_nag documentation.

Comment 39

[Kagami Rosylight [:saschanaz] (they/them)]

(Closing, but feel free to comment if this still happens)