1524367 - Firefox PDF previewer prints certain PDF completely messed up

Status: RESOLVED FIXED

(Firefox :: PDF Viewer, defect)

Description

[Mark Foley]

Attachment: FirefoxPDFprintout.png

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Firefox/52.0

Steps to reproduce:

Viewing the PDF https://www.irs.gov/pub/irs-pdf/fw4.pdf shows fine in Firefox (Application PDF settings set to 'Preview in Firefox'), but when printed the document is covered with random characters, mostly z's, and in some cases lots of glyphs over the entire document. This happens on both Windows 7 (64.0.2) and Mac (64.0.2). It was tested with 2 different printers, Ricoh MP C3002 and HP 8710. It happened on both printers. It was tried on 4 different computers.

Actual results:

Print output had lots of random characters and covered with glyphs.

Expected results:

Normal rendering of PDF.