1525806 - BEX64 Crash on startup with 2.6.19 nightly ARM64 build

Status: RESOLVED DUPLICATE of bug 1525588

(Core :: General, defect)

Description

[blaarg]

Attachment: Report.wer

User Agent: Mozilla/5.0 (Windows NT 10.0; rv:66.0) Gecko/20100101 Firefox/66.0

Steps to reproduce:

Installed 2/6/2019 Firefox 67 build:

File
firefox-67.0a1.en-US.win64-aarch64.installer.exe
42M
06-Feb-2019 23:49

Attempted to run said build on Samsung Galaxy Book2, win10 Build 1809.

Actual results:

Firefox crashed with a BEX64 error on ntdll.dll.

Expected results:

Firefox should have opened. (2/5/19 build was perfectly operational)

Comment 1

[blaarg]

File
firefox-67.0a1.en-US.win64-aarch64.installer.exe
42M
05-Feb-2019 23:50

Also crashes to desktop.

Last working build:

File
firefox-67.0a1.en-US.win64-aarch64.installer.exe
42M
05-Feb-2019 12:14
(https://archive.mozilla.org/pub/firefox/nightly/2019/02/2019-02-05-02-39-48-mozilla-central/firefox-67.0a1.en-US.win64-aarch64.installer.exe)

Comment 2

[Makoto Kato [:m_kato]]

dup of bug 1525588?

Comment 3

[Joel Byford]

Here's the event viewer details for the issue.

• <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
• <System>
  <Provider Name="Windows Error Reporting" />
  <EventID Qualifiers="0">1001</EventID>
  <Level>4</Level>
  <Task>0</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2019-02-07T14:58:26.498520300Z" />
  <EventRecordID>5525</EventRecordID>
  <Channel>Application</Channel>
  <Computer>DESKTOP-P5VPD04</Computer>
  <Security />
  </System>
• <EventData>
  <Data>1186979711215387888</Data>
  <Data>5</Data>
  <Data>BEX64</Data>
  <Data>Not available</Data>
  <Data>0</Data>
  <Data>firefox.exe</Data>
  <Data>67.0.0.6976</Data>
  <Data>5c5ab84f</Data>
  <Data>ntdll.dll</Data>
  <Data>10.0.18298.1000</Data>
  <Data>74622a55</Data>
  <Data>00000000000037b8</Data>
  <Data>c0000409</Data>
  <Data>000000000000000a</Data>
  <Data />
  <Data>\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER80F0.tmp.mdmp \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8362.tmp.WERInternalMetadata.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER83C0.tmp.xml WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190205 1 Event Collector_0_inject.etl \?\C:\Users\jobyford\AppData\Local\Temp\WER8BA1.tmp.etl WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \?\C:\Users\jobyford\AppData\Local\Temp\WER8BA2.tmp.etl \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8BAE.tmp.csv \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8C0C.tmp.txt</Data>
  <Data>\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_5b3418cdf1c9a7a49fa1e31162a93d66a6e9e8f_af0be61d_b6220cca-8b7a-4f06-9a00-c878ba871526</Data>
  <Data />
  <Data>0</Data>
  <Data>c06f8a8c-1fdd-4b7f-b479-b36e5de771da</Data>
  <Data>268435456</Data>
  <Data>6d2375e35f86fb443078ffc22a96c4f0</Data>
  <Data>0</Data>
  </EventData>
  </Event>