1527328 - Launcher Process: The Launcher Process shows Disabled due Failure when upgrading from an older version of Firefox

Status: NEW

(Firefox :: Launcher Process, defect, P3)

Description

[Rares Doghi, Desktop QA]

[Affected versions]:
Nightly 67.0a1

[Affected platforms]:
Platforms: Windows

[Steps to reproduce]:

1. Open The Firefox Nightly version 64.0a1 (2018-10-10) and Update to the latest version of Firefox Nightly 67.0a1 (2019-02-12)
2. Reach about:support and check the status of the Launcher Process

Expected Result:
The Launcher Process should show enabled.

Actual Results:
The Launcher Process shows disabled due failure after updating the Firefox Browser from an older version.
Note:
The Antivirus used was Kaspersky but this issue occurs with other viruses as well like ESET NOD32.
This issue does not occur if the user upgrades The Firefox Nightly from 67 to an newer version of 67.

Comment 1

[Rares Doghi, Desktop QA]

Please note that after a few more tries it seems to occur from 67 to 67 just not as often.

Comment 2

[BugBot [:suhaib / :marco/ :calixte]]

The priority flag is not set for this bug.
:marco, could you have a look please?

Comment 3

[Marco Castelluccio [:marco]]

Redirecting to Aaron.

Comment 4

[(No longer employed by Mozilla) Aaron Klotz]

I'm going to mark this as blocking bug 1529593 as it might be the same issue.