Closed Bug 1529161 Opened 6 years ago Closed 6 years ago

[MDC1] T-W1064-MS-169 PXE boot issue

Categories

(Infrastructure & Operations :: RelOps: Hardware, task)

task
Not set
normal

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: apop, Unassigned)

References

Details

Re-opening the ticket.
The machine is not available on taskcluster. On ServiceNow portal there isn't any document about it.
Couldn't find any last logs for this machine on papertrail.
I have tried to boot it from the network in order to reimage it, but, I was unable.

Can you please check it and reseat it ?

Assignee: server-ops-dcops → nobody
Component: DCOps → RelOps: Hardware
QA Contact: cshields
Flags: needinfo?(dhouse)

Papertrail reports "t-w1064-ms-169.wintest.releng.mdc1.mozilla.com last sent an event 9 days ago." (https://papertrailapp.com/systems/1849219011/events)

I rebooted it through ilo and I'll check if it shows up in papertrail logs.

Flags: needinfo?(dhouse)

At boot, it is not showing the nics.
Created QTS request REQ0270701 to reseat the cartridge.

Flags: needinfo?(dhouse)

QTS reseated the cartridge
I connected to ilo (no logs found in papertrail for the machine): The machine had booted and Windows paused--prompting for intervention because of repeated boot failures. I chose the restart option, and on reboot it did not show up in logs or taskcluster. I've started reimaging to see if it recovers afterward.

https://papertrailapp.com/groups/1141234?filter=T-W1064-MS-169
https://tools.taskcluster.net/provisioners/releng-hardware/worker-types/gecko-t-win10-64-hw/workers/mdc1/T-W1064-MS-169

Status: NEW → RESOLVED
Closed: 6 years ago
Flags: needinfo?(dhouse)
Resolution: --- → FIXED
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