Closed Bug 1531907 Opened 5 years ago Closed 5 years ago

Failure of interface with HP Color Laser Jet Scan program

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 1530820

People

(Reporter: terry, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0

Steps to reproduce:

Using HP ColorLaserJet scanning program I sent a scanned pdf file to Thunderbird for dispatch by email.

Actual results:

Got message saying HP cannot connect or open Email. Thunderbird set as default Email program. HP Printer software reinstalled. All other scan functions work with no problem

Expected results:

A write box should open with the scanned document as an attachment. This worked perfectly before the latest software update

Error message also says 'Cannot attach document'

This has been resolved. See bug 1530820 comment #30.

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → DUPLICATE
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