Closed Bug 1533120 Opened 7 years ago Closed 7 years ago

Will not save logins and passwords on desktop Firefox.

Categories

(Toolkit :: Password Manager, defect)

Product:
Toolkit
Component:
Password Manager
Version:
65 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: jonathan.d.cooper1, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0

Steps to reproduce:

  1. Go to ANY website.
  2. Enter login credentials.
  3. Hit SAVE when prompted to save the password.
  4. Navigate to Firefox Options and view saved logins and NOTHING is ever there.

Actual results:

Literally ANY site I enter a login and password for is prompting me to save but will not actually save. I have a work colleague on a different model laptop having the same issue with the newest release.

Expected results:

Every attempt to login to a website prompts and saves a username and password successfully.

Component: Untriaged → Password Manager
Product: Firefox → Toolkit

Hello Jonathan, can you please attach debug logging: https://wiki.mozilla.org/Toolkit:Password_Manager/Debugging

It will be very helpful to diagnose this issue. Can you also tell me any security or antivirus software you have installed?

Thank you

Flags: needinfo?(jonathan.d.cooper1)

There's not enough information to act on this report. Please re-open when you have debug logging.

Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → INCOMPLETE
Flags: needinfo?(jonathan.d.cooper1)
You need to log in before you can comment on or make changes to this bug.