Large file (500MB+ maybe?) uploads often getting stuck at 100%




5 months ago
5 months ago


(Reporter: jeansdataager, Unassigned, NeedInfo)


65 Branch

Firefox Tracking Flags

(Not tracked)


User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:65.0) Gecko/20100101 Firefox/65.0

Steps to reproduce:

Uploading large files (500MB+ but seems to get worse as they grow larger) to for example but I've had the same issue on many other websites.

Actual results:

The upload often hangs at 100% and eventually times out. Retrying up to 5 times usually gets it to work. This happens since Firefox Quantum, I still have older versions of Firefox on the side and they never cause this problem, still.

Expected results:

The upload finishes and I get redirected to the upload complete page.

Setting as File Handling component. What other websites have you had this issue?

Component: Untriaged → File Handling
Flags: needinfo?(jeansdataager)

Grover, can you reproduce this? What does the timeout look like? Any errors in the browser console?

Reporter: what version works correctly for you?

Flags: needinfo?(gwimberly)

Tried with a 512MB file. Not getting any errors or timeouts.

Version 67.0a1
Build ID 20190315135105
User Agent Mozilla/5.0 (X11; Linux x86_64; rv:67.0) Gecko/20100101 Firefox/67.0

Flags: needinfo?(gwimberly)

Reporter, can you paste your info from about:support?

Could you please attach the data from about:support?

I'm particularly interested in the list of extensions that you use, as the bug may be caused by bug 1532530 (and fixed on Nightly already).

Given the description I believe that the issue is a duplicate of bug 1532530 .

However, without additional information I cannot confirm it. Since the reporter has not responded to the requests for additional information, I'm closing this as INCOMPLETE.

Closed: 5 months ago
Resolution: --- → INCOMPLETE
See Also: → 1532530
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