1534173 - getUserMedia report "NotFoundError"

Status: RESOLVED INACTIVE

(Core :: WebRTC: Audio/Video, defect, P3)

Description

[Jimmy]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:65.0) Gecko/20100101 Firefox/65.0
Firefox for Android

Steps to reproduce:

1. Goto webrtc example site:
   https://webrtc.github.io/samples/src/content/getusermedia/audio/
2. Allow microphone permission
3. Press "play" icon on the website

Actual results:

In console log: navigator.MediaDevices.getUserMedia error: The object can not be found here. NotFoundError.

This issue only occure on this mac laptop.

Expected results:

the getUserMedia API expected to be working

Comment 1

[Jimmy]

Firefox version: 65.0.2
OS: MacOS 10.14.3

Comment 2

[Andreas Pehrson [:pehrsons]]

Thanks for the report Jimmy.

I cannot reproduce this on 65.0.1 on a 2016 Macbook Pro however.

Can you provide more details?
Can you reproduce this consistently? Across browser restarts? Across reboots?
Does this work in other apps and browsers?

To get deeper on this issue, one way to narrow down the root cause is by logging. Setting MOZ_LOG=MediaManager:5,cubeb:5,timestamp,sync in your env before starting Firefox could give us more data. Then please attach the log to this bug.

Comment 3

[Alex Chronopoulos [:achronop]]

Can you also attach the output of about:support. You can get NotFoundError if there is any problem with your audio devices (e.g. being disabled etc). This page will show that.

Comment 4

[Nils Ohlmeier [:drno]]

As we haven't received any more information needed to make progress on this bug I'm going to close it.

Please feel free to re-open if new information becomes available.