Open Bug 1535497 Opened 7 years ago Updated 3 years ago

[MacOS] Hardware acceleration is broken on MacBook Pro running Mojave

Categories

(Core :: Graphics: Layers, defect, P3)

Product:
Core
Component:
Graphics: Layers
Version:
66 Branch
Platform:
x86_64
macOS
Type:
defect

Tracking

()

Status:
UNCONFIRMED

People

(Reporter: metaxaos, Unassigned)

Details

Attachments

(1 file)

Troubleshooting information
22.62 KB, text/plain
Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:65.0) Gecko/20100101 Firefox/65.0

Steps to reproduce:

Actual results:

  • FPS is 8-9 (MacBook Pro 15'' 2015 model)

Expected results:

  • FPS should be 50-60. When opening this page in Safary of Chrome - it is 50-60 FPS.

Troubleshooting Information

Application Basics

Name: Firefox
Version: 65.0.1
Build ID: 20190211233335
Update Channel: release
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:65.0) Gecko/20100101 Firefox/65.0
OS: Darwin 18.2.0
Multiprocess Windows: 1/1 (Enabled by default)
Web Content Processes: 5/4
Enterprise Policies: Inactive
Google Key: Found
Mozilla Location Service Key: Found
Safe Mode: false

Crash Reports for the Last 3 Days

All Crash Reports Firefox Features

Name: Firefox Monitor
Version: 2.8
ID: fxmonitor@mozilla.org

Name: Firefox Screenshots
Version: 35.0.0
ID: screenshots@mozilla.org

Name: Form Autofill
Version: 1.0
ID: formautofill@mozilla.org

Name: Web Compat
Version: 3.0.1
ID: webcompat@mozilla.org

Name: WebCompat Reporter
Version: 1.1.0
ID: webcompat-reporter@mozilla.org

Extensions

Name: AdGuard AdBlocker
Version: 3.0.8
Enabled: true
ID: adguardadblocker@adguard.com

Name: Text Link
Version: 6.0.2
Enabled: true
ID: {54BB9F3F-07E5-486c-9B39-C7398B99391C}

Name: Undo Close Tab
Version: 4.4.3
Enabled: true
ID: {4853d046-c5a3-436b-bc36-220fd935ee1d}

Security Software
----------------- Type:

Type:

Type:

Graphics

Features
Compositing: OpenGL
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled
WebGL 1 Driver WSI Info: CGL
WebGL 1 Driver Renderer: Intel Inc. -- Intel Iris Pro OpenGL Engine
WebGL 1 Driver Version: 4.1 INTEL-12.4.7
WebGL 1 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_texture_compression_rgtc EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
WebGL 2 Driver WSI Info: CGL
WebGL 2 Driver Renderer: Intel Inc. -- Intel Iris Pro OpenGL Engine
WebGL 2 Driver Version: 4.1 INTEL-12.4.7
WebGL 2 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_compression_rgtc EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
Uses Tiling: true
Uses Tiling (Content): true
Off Main Thread Painting Enabled: true
Off Main Thread Painting Worker Count: 4
GPU #1
Active: Yes
Vendor ID: 0x8086
Device ID: 0x0d26

Diagnostics
AzureCanvasAccelerated: 0
AzureCanvasBackend: skia
AzureContentBackend: skia
AzureFallbackCanvasBackend: none
TileHeight: 1024
TileWidth: 1024
Decision Log
WEBRENDER:
opt-in by default: WebRender is an opt-in feature
WEBRENDER_QUALIFIED:
blocked by env: No qualified hardware

Media

Audio Backend: audiounit
Max Channels: 2
Preferred Sample Rate: 48000
Output Devices
Name: Group
Internal Speakers: AppleHDAEngineOutput:1B,0,1,1:0
Display Audio: AppleUSBAudioEngine:Apple Inc.:Display Audio:16330AE2:2,1
Display Audio: AppleUSBAudioEngine:Apple Inc.:Display Audio:162503CF:2,1
Input Devices
Name: Group
Internal Microphone: AppleHDAEngineInput:1B,0,1,0:1
Display Audio: AppleUSBAudioEngine:Apple Inc.:Display Audio:16330AE2:2,1
Display Audio: AppleUSBAudioEngine:Apple Inc.:Display Audio:162503CF:2,1

Important Modified Preferences

accessibility.typeaheadfind: true
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 1048576
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.download.folderList: 2
browser.download.useDownloadDir: false
browser.sessionstore.max_tabs_undo: 25
browser.sessionstore.upgradeBackup.latestBuildID: 20190211233335
browser.startup.homepage: about:blank
browser.startup.homepage_override.buildID: 20190211233335
browser.startup.homepage_override.mstone: 65.0.1
browser.urlbar.placeholderName: Google
browser.urlbar.timesBeforeHidingSuggestionsHint: 0
dom.forms.autocomplete.formautofill: true
dom.push.userAgentID: babb02885a694cf2b2a0cfa3c6c4994e
extensions.formautofill.firstTimeUse: false
extensions.lastAppVersion: 65.0.1
font.internaluseonly.changed: true
media.gmp-gmpopenh264.abi: x86_64-gcc3
media.gmp-gmpopenh264.lastUpdate: 1551317060
media.gmp-gmpopenh264.version: 1.7.1
media.gmp-manager.buildID: 20190211233335
media.gmp-manager.lastCheck: 1551728749
media.gmp-widevinecdm.abi: x86_64-gcc3
media.gmp-widevinecdm.lastUpdate: 1551317060
media.gmp-widevinecdm.version: 4.10.1196.0
media.gmp.storage.version.observed: 1
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1552595195
places.history.expiration.transient_current_max_pages: 126234
plugin.disable_full_page_plugin_for_types: application/pdf
privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}]
security.sandbox.content.tempDirSuffix: ddacd0ce-873b-304d-acfe-27d4051bfc1a
security.sandbox.plugin.tempDirSuffix: 2f74da05-8832-a847-9c71-8288c0bbd611
security.ssl.errorReporting.automatic: true
services.sync.declinedEngines:
services.sync.engine.addresses.available: true
signon.importedFromSqlite: true
storage.vacuum.last.index: 0

Important Locked Preferences

Places Database

JavaScript

Incremental GC: true

Accessibility

Activated: true
Prevent Accessibility: 0

Library Versions

NSPR
Expected minimum version: 4.20
Version in use: 4.20

NSS
Expected minimum version: 3.41
Version in use: 3.41

NSSSMIME
Expected minimum version: 3.41
Version in use: 3.41

NSSSSL
Expected minimum version: 3.41
Version in use: 3.41

NSSUTIL
Expected minimum version: 3.41
Version in use: 3.41

Sandbox

Content Process Sandbox Level: 3
Effective Content Process Sandbox Level: 3

Internationalization & Localization

Application Settings
Requested Locales: ["en-US"]
Available Locales: ["ru","en-US"]
App Locales: ["en-US"]
Regional Preferences: ["en-US","ru-US"]
Default Locale: "en-US"
Operating System
System Locales: ["en-US","ru-US"]
Regional Preferences: ["en-US","ru-US"]

Priority: -- → P3

I still observe the issue after upgrading to FF 66.

Summary: [MacOS] Hardware acceleration doesn't work → [MacOS] Hardware acceleration is broken on MacBook Pro 2015 running Mojave

FF 66.0.2 - issue persists.

Summary: [MacOS] Hardware acceleration is broken on MacBook Pro 2015 running Mojave → [MacOS] Hardware acceleration is broken on MacBook Pro running Mojave

The issue is also confirmed on MacBook Pro 2017 with AMD Radeon 555 2GB GPU.

Here is troubleshooting info:

Application Basics

Name Firefox
Version 66.0.2
Build ID 20190326175229
Update History Show Update History
Update Channel release
User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:66.0) Gecko/20100101 Firefox/66.0
OS Darwin 18.5.0
Profile Folder Show in Finder /Users/viktor.kalutckii/Library/Application Support/Firefox/Profiles/pk96i3xl.default
Enabled Plugins about:plugins
Build Configuration about:buildconfig
Memory Use about:memory
Performance about:performance
Registered Service Workers about:serviceworkers
Multiprocess Windows 1/1 Enabled by default
Web Content Processes 9/8
Enterprise Policies Inactive
Google Location Service Key Found
Google Safebrowsing Key Found
Mozilla Location Service Key Found
Safe Mode false
Profiles about:profiles
Crash Reports for the Last 3 Days

Report ID Submitted
All Crash Reports

This application has not been configured to display crash reports.

Firefox Features

Name Version ID
Firefox Monitor 2.8 fxmonitor@mozilla.org
Firefox Screenshots 35.0.0 screenshots@mozilla.org
Form Autofill 1.0 formautofill@mozilla.org
Web Compat 3.0.2 webcompat@mozilla.org
WebCompat Reporter 1.1.0 webcompat-reporter@mozilla.org
Extensions

Name Version Enabled ID
Adblock Plus - free ad blocker 3.5.1 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Graphics

Features
Compositing OpenGL
Asynchronous Pan/Zoom wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled
WebGL 1 Driver WSI Info CGL
WebGL 1 Driver Renderer ATI Technologies Inc. -- AMD Radeon Pro 555 OpenGL Engine
WebGL 1 Driver Version 4.1 ATI-2.8.38
WebGL 1 Driver Extensions GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
WebGL 1 Extensions ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_texture_compression_rgtc EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
WebGL 2 Driver WSI Info CGL
WebGL 2 Driver Renderer ATI Technologies Inc. -- AMD Radeon Pro 555 OpenGL Engine
WebGL 2 Driver Version 4.1 ATI-2.8.38
WebGL 2 Driver Extensions GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
WebGL 2 Extensions EXT_color_buffer_float EXT_texture_compression_rgtc EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
Uses Tiling true
Uses Tiling (Content) true
Off Main Thread Painting Enabled true
Off Main Thread Painting Worker Count 4
Target Frame Rate 60
GPU #1
Active Yes
Vendor ID 0x8086
Device ID 0x591b
Diagnostics
AzureCanvasAccelerated 0
AzureCanvasBackend skia
AzureContentBackend skia
AzureFallbackCanvasBackend none
TileHeight 1024
TileWidth 1024
Decision Log
WEBRENDER
opt-in by default: WebRender is an opt-in feature
WEBRENDER_QUALIFIED
blocked by env: No qualified hardware
Media

Audio Backend audiounit
Max Channels 2
Preferred Sample Rate 44100
Output Devices
Name Group Vendor State Preferred Format Channels Rate Latency
Internal Speakers AppleHDAEngineOutput:1F,3,0,1,1:0 Apple Inc. Enabled All default: F32LE, support: S16LE S16BE F32LE F32BE 2 default: 44100, support: 44100 - 96000 342 - 4424
Display Audio AppleUSBAudioEngine:Apple Inc.:Display Audio:192D155F:2,1 Apple Inc. Enabled None default: F32LE, support: S16LE S16BE F32LE F32BE 2 default: 44100, support: 44100 - 48000 284 - 4366
Input Devices
Name Group Vendor State Preferred Format Channels Rate Latency
Internal Microphone AppleHDAEngineInput:1F,3,0,1,0:1 Apple Inc. Enabled None default: F32LE, support: S16LE S16BE F32LE F32BE 2 default: 44100, support: 44100 - 96000 23 - 4105
Display Audio AppleUSBAudioEngine:Apple Inc.:Display Audio:192D155F:2,1 Apple Inc. Enabled All default: F32LE, support: S16LE S16BE F32LE F32BE 1 default: 44100, support: 44100 - 48000 104 - 4186
Important Modified Preferences

Name Value
accessibility.typeaheadfind.flashBar 0
browser.cache.disk.capacity 1048576
browser.cache.disk.filesystem_reported 1
browser.cache.disk.hashstats_reported 1
browser.cache.disk.smart_size.first_run false
browser.cache.disk.smart_size.use_old_max false
browser.cache.frecency_experiment 1
browser.places.smartBookmarksVersion 8
browser.sessionstore.upgradeBackup.latestBuildID 20190326175229
browser.startup.homepage_override.buildID 20190326175229
browser.startup.homepage_override.mstone 66.0.2
browser.tabs.remote.autostart.2 true
browser.urlbar.lastSuggestionsPromptDate 20171024
browser.urlbar.matchBuckets general:5,suggestion:Infinity
browser.urlbar.placeholderName Google
browser.urlbar.timesBeforeHidingSuggestionsHint 0
dom.forms.autocomplete.formautofill true
dom.ipc.processCount.web 4
dom.push.userAgentID 97b19db2b2b64379af9b16eb58d0894a
extensions.formautofill.firstTimeUse false
extensions.lastAppVersion 66.0.2
font.internaluseonly.changed false
media.benchmark.vp9.fps 135
media.benchmark.vp9.versioncheck 5
media.gmp-gmpopenh264.abi x86_64-gcc3
media.gmp-gmpopenh264.lastUpdate 1510338559
media.gmp-gmpopenh264.version 1.7.1
media.gmp-manager.buildID 20190326175229
media.gmp-manager.lastCheck 1554435193
media.gmp-widevinecdm.abi x86_64-gcc3
media.gmp-widevinecdm.lastUpdate 1544859944
media.gmp-widevinecdm.version 4.10.1196.0
media.gmp.storage.version.observed 1
network.cookie.prefsMigrated true
network.predictor.cleaned-up true
places.database.lastMaintenance 1554310111
places.history.expiration.transient_current_max_pages 131072
plugin.disable_full_page_plugin_for_types application/pdf
plugins.ctprollout.cohort test
plugins.ctprollout.cohortSample 0.288989
print.print_bgcolor false
print.print_bgimages false
print.print_duplex -437918235
print.print_evenpages true
print.print_in_color true
print.print_margin_bottom 0.5
print.print_margin_left 0.5
print.print_margin_right 0.5
print.print_margin_top 0.5
print.print_oddpages true
print.print_orientation 0
print.print_page_delay 50
print.print_paper_data 0
print.print_paper_height 11.00
print.print_paper_name
print.print_paper_size_unit 0
print.print_paper_width 8.50
print.print_resolution -437918235
print.print_reversed false
print.print_scaling 1.00
print.print_shrink_to_fit true
print.print_to_file false
print.print_unwriteable_margin_bottom 23
print.print_unwriteable_margin_left 23
print.print_unwriteable_margin_right 23
print.print_unwriteable_margin_top 23
print.printer__.print_bgcolor false
print.printer__.print_bgimages false
print.printer__.print_duplex -437918235
print.printer__.print_edge_bottom 0
print.printer__.print_edge_left 0
print.printer__.print_edge_right 0
print.printer__.print_edge_top 0
print.printer__.print_evenpages true
print.printer__.print_footercenter
print.printer__.print_footerleft &PT
print.printer__.print_footerright &D
print.printer__.print_headercenter
print.printer__.print_headerleft &T
print.printer__.print_headerright &U
print.printer__.print_in_color true
print.printer__.print_margin_bottom 0.5
print.printer__.print_margin_left 0.5
print.printer__.print_margin_right 0.5
print.printer__.print_margin_top 0.5
print.printer__.print_oddpages true
print.printer__.print_orientation 0
print.printer__.print_page_delay 50
print.printer__.print_paper_data 0
print.printer__.print_paper_height 11.00
print.printer__.print_paper_name na-letter
print.printer__.print_paper_size_unit 0
print.printer__.print_paper_width 8.50
print.printer__.print_resolution -437918235
print.printer__.print_reversed false
print.printer__.print_scaling 1.00
print.printer__.print_shrink_to_fit true
print.printer__.print_to_file false
print.printer__.print_unwriteable_margin_bottom 56
print.printer__.print_unwriteable_margin_left 25
print.printer__.print_unwriteable_margin_right 25
print.printer__.print_unwriteable_margin_top 25
print.printer_010.201.033.248.print_bgcolor false
print.printer_010.201.033.248.print_bgimages false
print.printer_010.201.033.248.print_duplex -437918235
print.printer_010.201.033.248.print_edge_bottom 0
print.printer_010.201.033.248.print_edge_left 0
print.printer_010.201.033.248.print_edge_right 0
print.printer_010.201.033.248.print_edge_top 0
print.printer_010.201.033.248.print_evenpages true
print.printer_010.201.033.248.print_footercenter
print.printer_010.201.033.248.print_footerleft &PT
print.printer_010.201.033.248.print_footerright &D
print.printer_010.201.033.248.print_headercenter
print.printer_010.201.033.248.print_headerleft &T
print.printer_010.201.033.248.print_headerright &U
print.printer_010.201.033.248.print_in_color true
print.printer_010.201.033.248.print_margin_bottom 0.5
print.printer_010.201.033.248.print_margin_left 0.5
print.printer_010.201.033.248.print_margin_right 0.5
print.printer_010.201.033.248.print_margin_top 0.5
print.printer_010.201.033.248.print_oddpages true
print.printer_010.201.033.248.print_orientation 0
print.printer_010.201.033.248.print_page_delay 50
print.printer_010.201.033.248.print_paper_data 0
print.printer_010.201.033.248.print_paper_height 11.00
print.printer_010.201.033.248.print_paper_name na-letter
print.printer_010.201.033.248.print_paper_size_unit 0
print.printer_010.201.033.248.print_paper_width 8.50
print.printer_010.201.033.248.print_resolution -437918235
print.printer_010.201.033.248.print_reversed false
print.printer_010.201.033.248.print_scaling 1.00
print.printer_010.201.033.248.print_shrink_to_fit true
print.printer_010.201.033.248.print_to_file false
print.printer_010.201.033.248.print_unwriteable_margin_bottom 17
print.printer_010.201.033.248.print_unwriteable_margin_left 25
print.printer_010.201.033.248.print_unwriteable_margin_right 25
print.printer_010.201.033.248.print_unwriteable_margin_top 17
print.printer_10.201.249.21.print_bgcolor false
print.printer_10.201.249.21.print_bgimages false
print.printer_10.201.249.21.print_duplex -437918235
print.printer_10.201.249.21.print_edge_bottom 0
print.printer_10.201.249.21.print_edge_left 0
print.printer_10.201.249.21.print_edge_right 0
print.printer_10.201.249.21.print_edge_top 0
print.printer_10.201.249.21.print_evenpages true
print.printer_10.201.249.21.print_footercenter
print.printer_10.201.249.21.print_footerleft &PT
print.printer_10.201.249.21.print_footerright &D
print.printer_10.201.249.21.print_headercenter
print.printer_10.201.249.21.print_headerleft &T
print.printer_10.201.249.21.print_headerright &U
print.printer_10.201.249.21.print_in_color true
print.printer_10.201.249.21.print_margin_bottom 0.5
print.printer_10.201.249.21.print_margin_left 0.5
print.printer_10.201.249.21.print_margin_right 0.5
print.printer_10.201.249.21.print_margin_top 0.5
print.printer_10.201.249.21.print_oddpages true
print.printer_10.201.249.21.print_orientation 0
print.printer_10.201.249.21.print_page_delay 50
print.printer_10.201.249.21.print_paper_data 0
print.printer_10.201.249.21.print_paper_height 11.69
print.printer_10.201.249.21.print_paper_name iso-a4
print.printer_10.201.249.21.print_paper_size_unit 0
print.printer_10.201.249.21.print_paper_width 8.26
print.printer_10.201.249.21.print_resolution -437918235
print.printer_10.201.249.21.print_reversed false
print.printer_10.201.249.21.print_scaling 1.00
print.printer_10.201.249.21.print_shrink_to_fit false
print.printer_10.201.249.21.print_to_file false
print.printer_10.201.249.21.print_unwriteable_margin_bottom 23
print.printer_10.201.249.21.print_unwriteable_margin_left 23
print.printer_10.201.249.21.print_unwriteable_margin_right 23
print.printer_10.201.249.21.print_unwriteable_margin_top 23
print.printer_Brother_MFC-8710DW.print_bgcolor false
print.printer_Brother_MFC-8710DW.print_bgimages false
print.printer_Brother_MFC-8710DW.print_duplex -437918235
print.printer_Brother_MFC-8710DW.print_edge_bottom 0
print.printer_Brother_MFC-8710DW.print_edge_left 0
print.printer_Brother_MFC-8710DW.print_edge_right 0
print.printer_Brother_MFC-8710DW.print_edge_top 0
print.printer_Brother_MFC-8710DW.print_evenpages true
print.printer_Brother_MFC-8710DW.print_footercenter
print.printer_Brother_MFC-8710DW.print_footerleft &PT
print.printer_Brother_MFC-8710DW.print_footerright &D
print.printer_Brother_MFC-8710DW.print_headercenter
print.printer_Brother_MFC-8710DW.print_headerleft &T
print.printer_Brother_MFC-8710DW.print_headerright &U
print.printer_Brother_MFC-8710DW.print_in_color true
print.printer_Brother_MFC-8710DW.print_margin_bottom 0.5
print.printer_Brother_MFC-8710DW.print_margin_left 0.5
print.printer_Brother_MFC-8710DW.print_margin_right 0.5
print.printer_Brother_MFC-8710DW.print_margin_top 0.5
print.printer_Brother_MFC-8710DW.print_oddpages true
print.printer_Brother_MFC-8710DW.print_orientation 0
print.printer_Brother_MFC-8710DW.print_page_delay 50
print.printer_Brother_MFC-8710DW.print_paper_data 0
print.printer_Brother_MFC-8710DW.print_paper_height 11.69
print.printer_Brother_MFC-8710DW.print_paper_name iso-a4
print.printer_Brother_MFC-8710DW.print_paper_size_unit 0
print.printer_Brother_MFC-8710DW.print_paper_width 8.27
print.printer_Brother_MFC-8710DW.print_resolution -437918235
print.printer_Brother_MFC-8710DW.print_reversed false
print.printer_Brother_MFC-8710DW.print_scaling 1.00
print.printer_Brother_MFC-8710DW.print_shrink_to_fit true
print.printer_Brother_MFC-8710DW.print_to_file false
print.printer_Brother_MFC-8710DW.print_unwriteable_margin_bottom 17
print.printer_Brother_MFC-8710DW.print_unwriteable_margin_left 17
print.printer_Brother_MFC-8710DW.print_unwriteable_margin_right 17
print.printer_Brother_MFC-8710DW.print_unwriteable_margin_top 17
privacy.sanitize.pending [{"id":"newtab-container","itemsToClear":[],"options":{}}]
security.sandbox.content.tempDirSuffix {69aab5b1-8943-f34a-924d-99e58383bcd9}
security.sandbox.plugin.tempDirSuffix d122d032-f638-ad4d-a68a-352781899d3c
services.sync.declinedEngines
services.sync.engine.addresses.available true
signon.importedFromSqlite true
storage.vacuum.last.index 0
storage.vacuum.last.places.sqlite 1554436239
user.js Preferences

Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.

Important Locked Preferences

Name Value
Places Database

Integrity Verify Integrity
JavaScript

Incremental GC true
Accessibility

Activated false
Prevent Accessibility 0
Library Versions

Expected minimum version Version in use
NSPR 4.20 4.20
NSS 3.42.1 3.42.1
NSSSMIME 3.42.1 3.42.1
NSSSSL 3.42.1 3.42.1
NSSUTIL 3.42.1 3.42.1
Sandbox

Content Process Sandbox Level 3
Effective Content Process Sandbox Level 3
Internationalization & Localization

Application Settings
Requested Locales ["en-US"]
Available Locales ["en-US"]
App Locales ["en-US"]
Regional Preferences ["en-US","ru-US"]
Default Locale "en-US"
Operating System
System Locales ["en-US","ru-US"]
Regional Preferences ["en-US","ru-US"]

OS: Unspecified → macOS
Hardware: Unspecified → x86_64
Version: 65 Branch → 66 Branch
Same issue for me. Macbook Pro 2013

Same issue for me. Macbook Pro 2013.
Attached file: Troubleshooting Information

Severity: normal → S3
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Attachment

General

Creator:
Created:
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