153605 - "mozilla.exe encounteed a problem and need to close." error message

Status: RESOLVED WORKSFORME

(SeaMonkey :: General, defect)

Description

[Omer P.]

in the next comment i'll add the screenshot.

i think i can reproduce it every time i log to a site (any site) and than shut
down mozilla.

mozilla 1.1a build id: 2002061104.

ps. i don't remember i have that problem in version 1.0 

omer.

Comment 1

[Omer P.]

Attachment: the error screenshot

Comment 2

[Matthias Versen [:Matti]]

Reporter:
Have you installed Mozilla over an older build ?

If yes do this :
uninstall mozilla, delete all files in c:\programs\Mozilla.org\Mozilla\ (but
save your plugins) and reinstall mozilla.

If that doesn't work try "mozilla -profilemanager" and create an additional test
profile.

And if you still see it :
Use a talkback enabled build and add the talkback ID from that crash to this bug 
(After talkback submitted the crash run mozilla/components/talkback to get the ID)

Comment 3

[Omer P.]

it seems ok now though i got massed with all my settings, mail etc couse mozilla
creates new profile with different name...i almost commited suicide..:)

isn't there a good way to just uninstall everything (i mean EVERYTHING) and then
import all settings, bookmarks, mail settings and mail ??

omer.

Comment 4

[Matthias Versen [:Matti]]

There is no good way (we have a RFE about importing Profiles..)

complete uninstall :
uninstall mozilla, delete all files in c:\programs\mozilla.org\ that are not
deleted.
delete/move the mozilla folder from the OS/user application folder.

you must manually edit prefs.js+ copy the files to get your old data back.
see also www.mversen.de , click on Mozilla, Profile repair

-> wfm (corrupted Profile)

send a mail if you need more help..

Comment 5

[Omer P.]

10x very nuch. i'll go over the links to check that profile importing.

hope there will be a tool to do that more safely and easily.

omer.