Closed Bug 1536527 Opened 7 years ago Closed 6 years ago

PDF is distorted when printed via Firefox 66

Categories

(Firefox :: PDF Viewer, defect)

66 Branch
x86_64
macOS
defect
Not set
major

Tracking

()

RESOLVED INVALID

People

(Reporter: paul.m, Unassigned, NeedInfo)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.75 Safari/537.36

Steps to reproduce:

1)Opened PDF with at this link: https://www.irs.gov/pub/irs-pdf/f1099msc.pdf
2)Command+P
3)Selected second page only and hit Print

Actual results:

The content of the form was distorted and jumbled in one area

Expected results:

The form should have been printed as shown in the Firefox PDF viewer

Severity: normal → major
Component: Untriaged → PDF Viewer
OS: Unspecified → macOS
Hardware: Unspecified → x86_64

Our clients experience problems with printing their PDF using Firefox 65 and Firefox 66. On Firefox 64 everything was fine though.

The problem lies not in the PDF files produced by our service but in some unfortunate glitch in Mozilla.

As numerous PDFs cannot be printed properly directly from Firefox PDFviewer.

Please have a look into this issue.

I'm unable to reproduce the issue with Firefox 66.0.2. There were some fixes that landed recently for printing on MacOS in bug 1530881. Can you retest with an updated version of Firefox?

Flags: needinfo?(paul.m)

No new info, closing for now.

Status: UNCONFIRMED → RESOLVED
Closed: 6 years ago
Resolution: --- → INVALID
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