Closed Bug 1538315 Opened 5 years ago Closed 3 years ago

plugin container freeze

Categories

(Core Graveyard :: Plug-ins, defect, P3)

66 Branch
defect

Tracking

(Not tracked)

RESOLVED WONTFIX

People

(Reporter: carlo, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

Steps to reproduce:

visit www.metacritic.com (but this problem happens on many other situation)

Actual results:

the entire browser freeze: you cannot do anything, even change to other tab, etc.
The only way to restore is to kill plugin-container.exe, and then it unfreeze.
This problem appeard from the first version of Quantum.

Expected results:

The expected result is the normal browsing of that page.

I couldn't reproduce this issue on

User Agent Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

If possible, please get a crash report using the instructions at https://developer.mozilla.org/en-US/docs/Mozilla/How_to_report_a_hung_Firefox if you can. Thanks!

Flags: needinfo?(carlo)
Has STR: --- → yes

(In reply to Kanchan Kumari QA from comment #1)

I couldn't reproduce this issue on

User Agent Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

If possible, please get a crash report using the instructions at https://developer.mozilla.org/en-US/docs/Mozilla/How_to_report_a_hung_Firefox if you can. Thanks!

Thanks for your job.
I produced a crash report by Firefox fails when trying to send it.
I can see it in "pending" folder...
So what now?

Flags: needinfo?(carlo)

You can check the about:crashes page for reports that haven't been send and submit those reports to the crash server. That should add a bp- prefix to that report to indicate that they have been submitted.

Component: Untriaged → Plug-ins
Product: Firefox → Core

I tried, but when I click on send, immediately says NOT SENT...
is there another way to submit the crash dump file? (I can see it in the appropriate folder)

The priority flag is not set for this bug.
:jimm, could you have a look please?

Flags: needinfo?(jmathies)
Flags: needinfo?(jmathies)
Priority: -- → P3
Resolving as wont fix, plugin support deprecated in Firefox 85.
Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → WONTFIX
Product: Core → Core Graveyard
You need to log in before you can comment on or make changes to this bug.