keywords: polish ui Sent a message using IMAP. I presume the connection to the server was slow or broekn, because it took several seconds. Recieved the following error message: "Send Message Error" "The message was sent successfully, but could not be copied to your Sent folder. Couldn't open Sent Mail folder. Please verify that your mail preferences are correct. Would you like to return to the compose window? [OK] [CANCEL]" The buttons should read [YES] [NO] to match the question.
I dont think you can have Yes and No buttons in these dialogs.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 15 years ago
Resolution: --- → INVALID
While I as a programmer would take the time to understand the dialog message, many people don't. The typical use of OK is "continue doing stuff", and CANCEL would be "Don't do the thing I just told you to do". A naive user or somebody who didn't read the message might think that by pressing OK, they would have to send the message again. ("There was some error and I'm still composing the message, so I'll fix the problem and try sending it again.") CANCEL might be interpreted as somehow 'un-sending' the message. ("There was some error, and it wasn't in my Sent Mail folder after hitting CANCEL, so I never sent the message.") In either case, they are likely to send multiple copies of the message before figuring it out, then blame the app. If that dialog box doesn't support different buttons then I think a different dialog box should be used. If not for message clarity, then to prevent naive users from harming themselves. Perhaps there should be a check
... perhaps be a check that the file can be placed in Sent Mail folder before transmitting the message.
You need to log in before you can comment on or make changes to this bug.