Closed
Bug 15417
Opened 25 years ago
Closed 25 years ago
M9 Apprunner and Viewer Crash on Startup
Categories
(Core Graveyard :: Plug-ins, defect, P3)
Tracking
(Not tracked)
VERIFIED
WORKSFORME
People
(Reporter: guyh, Assigned: serhunt)
Details
The M9 Apprunner crashes right after the 2 lines about the "Profile Wizard and Manager activities" (begin/end). The VC 6.0 Debugger shows popup error window stating "Unhandled exception in apprunner.exe (raptorplugin.exe): 0xC0000005: Access Violation". The viewer.exe program crashes on startup in a very similar way. Here is the apprunner 'output window': Loaded 'D:\MOZILLA\M9\BIN\apprunner.exe', no matching symbolic information found. Loaded symbols for 'C:\WINNT\System32\ntdll.dll' Loaded 'xpcom.exe', no matching symbolic information found. Loaded 'plc3.exe', no matching symbolic information found. Loaded 'nspr3.exe', no matching symbolic information found. Loaded symbols for 'C:\WINNT\System32\wsock32.dll' Loaded 'C:\WINNT\System32\ws2_32.dll', no matching symbolic information found. Loaded 'APP01.EXE', no matching symbolic information found. Loaded symbols for 'C:\WINNT\System32\kernel32.dll' Loaded symbols for 'C:\WINNT\System32\user32.dll' Loaded symbols for 'C:\WINNT\System32\gdi32.dll' Loaded symbols for 'C:\WINNT\System32\advapi32.dll' Loaded symbols for 'C:\WINNT\System32\rpcrt4.dll' Loaded 'C:\WINNT\System32\ws2help.dll', no matching symbolic information found. Loaded 'C:\WINNT\System32\winmm.dll', no matching symbolic information found. Loaded 'mozreg.exe', no matching symbolic information found. Loaded 'C:\WINNT\System32\shell32.dll', no matching symbolic information found. Loaded 'COMCTL32.exe', no matching symbolic information found. Loaded symbols for 'C:\WINNT\System32\ole32.dll' Loaded 'plds3.exe', no matching symbolic information found. Loaded 'Au88NT32.dll', no matching symbolic information found. Loaded 'C:\WINNT\System32\mmdrv.dll', no matching symbolic information found. Loaded 'Au88wtSynth.dll', no matching symbolic information found. Loaded 'D:\VStudio\VC98\bin\profile.exe', no matching symbolic information found. Loaded 'nsappshell.exe', no matching symbolic information found. Loaded 'js3250.exe', no matching symbolic information found. Loaded 'xppref32.exe', no matching symbolic information found. Loaded 'bin/OAHOOK32.dll', no matching symbolic information found. Loaded 'oleaut32.exe', no matching symbolic information found. Loaded 'C:\WINNT\System32\linkinfo.dll', no matching symbolic information found. Loaded 'C:\WINNT\System32\mpr.dll', no matching symbolic information found. Loaded 'C:\WINNT\System32\ntshrui.dll', no matching symbolic information found. Loaded 'C:\WINNT\System32\netapi32.dll', no matching symbolic information found. Loaded 'C:\WINNT\System32\NetRap.dll', no matching symbolic information found. Loaded 'C:\WINNT\System32\samlib.dll', no matching symbolic information found. Loaded 'jsdom.exe', no matching symbolic information found. Loaded 'oji.exe', no matching symbolic information found. Loaded 'jsj3250.exe', no matching symbolic information found. Loaded 'pics.exe', no matching symbolic information found. Loaded 'APP02.EXE', no matching symbolic information found. Loaded 'raptorweb.exe', no matching symbolic information found. Loaded 'raptorgfxwin.exe', no matching symbolic information found. Loaded 'img3250.exe', no matching symbolic information found. Loaded symbols for 'C:\WINNT\System32\comdlg32.dll' Loaded 'necko.exe', no matching symbolic information found. Loaded 'chardet.exe', no matching symbolic information found. Loaded 'raptorwidget.exe', no matching symbolic information found. Loaded 'C:\WINNT\System32\imm32.dll', no matching symbolic information found. Loaded 'raptorhtmlpars.exe', no matching symbolic information found. Loaded 'nsxpi.exe', no matching symbolic information found. Loaded 'zlib.exe', no matching symbolic information found. Loaded 'msgbase.exe', no matching symbolic information found. Loaded 'msgbaseutil.exe', no matching symbolic information found. Loaded 'rdf.exe', no matching symbolic information found. Loaded 'chrome.exe', no matching symbolic information found. Loaded 'raptorplugin.exe', no matching symbolic information found. Loaded 'C:\WINNT\System32\version.dll', no matching symbolic information found. Loaded 'C:\WINNT\System32\lz32.dll', no matching symbolic information found. Loaded 'history.exe', no matching symbolic information found. Loaded 'mork.exe', no matching symbolic information found. Loaded 'necko_file.exe', no matching symbolic information found. Loaded 'raptorhtml.exe', no matching symbolic information found. Loaded 'uconv.exe', no matching symbolic information found. Loaded 'necko_resource.exe', no matching symbolic information found. Loaded 'ucvlatin.exe', no matching symbolic information found. Loaded 'ucharuti.exe', no matching symbolic information found. Loaded 'mimetype.exe', no matching symbolic information found. Loaded 'appcores.exe', no matching symbolic information found. Loaded 'cookie.exe', no matching symbolic information found. Loaded 'walletlib.exe', no matching symbolic information found. Loaded 'APP03.EXE', no matching symbolic information found. Loaded 'oji.exe', no matching symbolic information found. The thread 0x118 has exited with code 0 (0x0). The 'call stack window' shows the following: raptorplugin! 60a22ea7() raptorplugin! 60a22cf4() oji! 01cc1b25() oji! 01cc1c02() jsdom! 60877c4d() raptorweb! 60a4632a() raptorweb! 60a43f64() raptorweb! 60a427ea() raptorweb! 60a42b54() necko_file! 603a1dae() 00472590()
Reporter | ||
Comment 1•25 years ago
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The last instruction (60A256F9) in the following VC6 disassembly window was flagged as the location causing the crash. I copied the nearby disassembly code in the hope it might give you some context to work with: 60A25690 push eax 60A25691 lea eax,[ebp-4] 60A25694 push eax 60A25695 push dword ptr [ebp+0Ch] 60A25698 push dword ptr [ebp+8] 60A2569B call 60A258F4 60A256A0 cmp dword ptr [ebp-4],0 60A256A4 je 60A256B1 60A256A6 push dword ptr [ebp-4] 60A256A9 call 60A258B8 60A256AE pop ecx 60A256AF leave 60A256B0 ret 60A256B1 xor eax,eax 60A256B3 leave 60A256B4 ret 60A256B5 mov ecx,dword ptr [esp+4] 60A256B9 push 1 60A256BB test ecx,ecx 60A256BD pop eax 60A256BE jne 60A256C3 60A256C0 xor eax,eax 60A256C2 ret 60A256C3 mov edx,ecx 60A256C5 mov cl,byte ptr [ecx] 60A256C7 test cl,cl 60A256C9 je 60A256C2 60A256CB cmp cl,7Ch 60A256CE jne 60A256D1 60A256D0 inc eax 60A256D1 mov cl,byte ptr [edx+1] 60A256D4 inc edx 60A256D5 jmp 60A256C7 60A256D7 mov eax,dword ptr [esp+4] 60A256DB push esi 60A256DC mov esi,dword ptr [esp+0Ch] 60A256E0 test eax,eax 60A256E2 je 60A256F2 60A256E4 shl eax,2 60A256E7 push eax 60A256E8 call 60A25894 60A256ED test eax,eax 60A256EF pop ecx 60A256F0 jne 60A256F6 60A256F2 xor eax,eax 60A256F4 pop esi 60A256F5 ret 60A256F6 push edi 60A256F7 mov dword ptr [eax],esi 60A256F9 cmp byte ptr [esi],0
Comment 2•25 years ago
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guyh, are you certain that this is a plug-ins bug? If so, how have you determined this? Have you tried deleting your registry, and re-launching? (mozregistry.dat) There are many known problems with profile crashes in the current builds.
Comment 3•25 years ago
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Oh, and thanks. ;)
Eli, do you think we should keep this bug open? Start up crashes may come and go in course of one day, and they are always fixed in a matter of hours.
Updated•25 years ago
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Status: NEW → RESOLVED
Closed: 25 years ago
Resolution: --- → WORKSFORME
Comment 5•25 years ago
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Andrei's wish is my command. guyh, M10 should be coming out soon. Could you please try again with that build, and delete your mozregistry.dat prior to installing? If it's still happening, please re-open this bug. (I believe the problem you're describing is already fixed, but am not certain.)
Updated•25 years ago
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Status: RESOLVED → VERIFIED
Reporter | ||
Comment 6•25 years ago
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Eli and Andre, I did a find in the installed Moz8 and Moz9 directories on my disk, and there were NO .dat files except history.dat and panacea.dat there. Can you give me some background on the known startup crashes and their causes? I'm a little bewildered because Moz 8 and 9 used to work just fine for me...
Reporter | ||
Comment 7•25 years ago
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Never Mind... Thanks to links from MozillaZine, I saw the posted caveat about deleting mozprofile.dat from the 'Windows' directory. I did, m10 started up fine. Please close this "bug". Its nice to see it elevated to Warning comments in the Mozilla release posts, otherwise it would be known mostly to NS developers, not the off-campus folks.
Updated•2 years ago
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Product: Core → Core Graveyard
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Description
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