Closed Bug 1542071 Opened 4 years ago Closed 4 years ago

Intercom should be removed from Level 1 Block List

Categories

(Firefox :: Protections UI, defect)

67 Branch
defect
Not set
normal

Tracking

()

RESOLVED INVALID

People

(Reporter: nkharvey, Unassigned)

References

(Blocks 1 open bug, )

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

Steps to reproduce:

Go to workato.com or any site that uses Intercom to do the support chat feature

Expected results:

If the user has Level 1 block list (the one that sacrifices a bit of privacy to make most sites work) selected, the intercom chat should still show up.

I'm fine with still blocking it in Level 2, but I'm wondering: is this really a tracker, or is it a legitimate feature?

Blocks: tp-breakage
Component: Untriaged → Tracking Protection

Steven, Luke, with Francois gone, do you know the right place to direct folks that want to discuss the legitimacy of disconnect list entries?

Thanks!

Flags: needinfo?(senglehardt)
Flags: needinfo?(lcrouch)

Disconnect manages the tracking protection list, so they should be contacted for any reclassification requests. They can be reached via support@disconnect.me and https://github.com/disconnectme/disconnect-tracking-protection/issues.

Flags: needinfo?(senglehardt)

Thanks Steven, closing this as INVALID, please forward your request to the places mentioned in comment 2 :)

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Flags: needinfo?(lcrouch)
Resolution: --- → INVALID

This works now (with level 1). I guess they changed their list.

(In reply to nkharvey from comment #4)

This works now (with level 1). I guess they changed their list.

Yes, this was resolved in https://github.com/mozilla-services/shavar-prod-lists/pull/61.

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