1542107 - Not able to access gmail via firefox browser

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[sridhar.murali15]

Attachment: Screenshot_20190405_102102.png

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:66.0) Gecko/20100101 Firefox/66.0

Steps to reproduce:

Tried opening Gmail via Mozilla Firefox in Linux machine. But, the page was accessible via Firefox's private browsing.

Actual results:

The page did not load.

Expected results:

Opened Gmail.

Comment 1

[Alin Ilea, Desktop Test Engineering]

Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:66.0) Gecko/20100101 Firefox/66.0

Hi,

I have tested your issue on latest FF release and latest Nightly versions and could not reproduce it. I can access Gmail without no issues.
If the issue is still reproducible on your end, can you please retest this using latest FF release and latest Nightly build (https://nightly.mozilla.org/) and report back the results ? When doing this, please use a new clean Firefox profile (https://goo.gl/AWo6h8), maybe even safe mode (https://goo.gl/AR5o9d), to eliminate custom settings as a possible cause.

Thanks for your report.

Comment 2

[Alin Ilea, Desktop Test Engineering]

Closing as Resolved:Incomplete due to no update from reporter.
If the issue is still reproducible by following the instructions in Comment 1, please feel free to reopen the bug with more information.

Thanks