Closed Bug 1543781 Opened 5 years ago Closed 5 years ago

with latest upgrade Facebook Chat / messaging shuts down in Mozilla Firefox.

Categories

(Firefox :: Untriaged, defect)

66 Branch
defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 1543657

People

(Reporter: spcaller, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

Steps to reproduce:

When firefox made it latest upgrade the facebook chat keeps doing reverse letters and shutting down. So I tried to use face book in the Chrome option as a secondary test and can chat there just fine but I prefer to use all Firefox when possible. Do not really like Chrome at all.

Actual results:

Chrome had the less problems which tells me the issue is with Firefox and that it was something that changed in their latest download. I will also check for virus' but just did a boot scan and checked it in malware bytes as well. Possibly run a root kit but again the issue is not present in Chrome so it is likely related to Firefox. Also wish there was an easier way to contact Firefox about an issue in this arena.

Expected results:

Should be able to chat without the facebook chat not shutting down on me in the middle of conversations or the beginning of a word not working and then freezing up. i.e. owH reA ouY ? It also will not allow you to erase the typing to fix it and then you cannot click on the person to get the chat screen to come up again... Very irritating. Use Chrome for a while until this issue is resolved.

Thanks for filing, duping to Bug 1543657.

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → DUPLICATE

I was seeing this problem earlier today but now am not able to reproduce it.

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